Change.org is searching for a Chief of Staff to our CEO. 

We’re a social impact business (a public benefit company), and the world's largest non-profit owned tech platform focused on civic action with 80m monthly users, 750,000 campaigns launched on the site every month, and a revenue model that has grown considerably over the last few years. 

We were recently named as a finalist for Fast Company’s 2022 World Changing Ideas Company of the Year, a finalist for the Employee Size: Midsize (100-999 employees) category AND received an honorable mention for the Change.org Racial Justice Fund in the General Excellence and Corporate Social Responsibility categories.

You’re a perfect fit for this role if, over a wide diversity of projects, businesses or clients you’ve built and honed your skills in structured problem solving, outcome-oriented execution, meticulous attention to detail, and executive level communications - all with high analytical capability and rigor. One example of how you might have built this is 4+ years in Management Consulting and an MBA, though there are many other ways you might develop these skills!

This role represents a unique opportunity to be exposed to and operate at the highest levels of business strategy and operations at a truly global social good technology company that’s already at scale, profitable, and growing quickly. You’ll build relationships with senior leaders inside and outside the org, and bring the skills you’ve built to bear on some of our most interesting, high stakes work. It's a great opportunity to set yourself up to transition into a range of senior leadership roles in 2-3 years if desired, or to continue assuming more responsibility within the role as the organization scales.

Candidates will need to demonstrate (essential capabilities, stack ranked by importance): 

  • Executional excellence: You have the organizational skills, meticulous attention to detail, high sense of responsibility, and generalist skill set to take on a wide range of high priority tasks in support of the CEO and executive team. You are dependable, and always deliver quality work.
  • Executive level communication skills: Your written (including decks) and verbal communication is compelling and precise. You can quickly take complex concepts and communicate them briefly, simply and persuasively. You’ve demonstrated the ability to communicate at executive or board levels of large companies or organizations.
  • Structured problem solving: Strategic thinking, in particular the ability to break complex problems down into component parts. The ability to lead on and enjoy both strategic and tactical work is key;
  • Analytical capability: You’re confident creating, scrutinizing and improving everything from revenue models to pivot tables. You’ve repeatedly done the work to make sure complex business reporting data is accurate, but you’re also able to cut out the noise by identifying the 2 or 3 most salient data points to inform decision making.

Additional capabilities we’ll consider (bonus capabilities, demonstrating strong skills/experience in at least 1-2 of these will help the best candidates stand out): 

  • Emotional intelligence and ability to establish strong and trusting relationships with colleagues;
  • Designing or leading organizational change management around new goals, priorities, team changes or projects;
  • High initiative, self starting capabilities; the demonstrated ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight;
  • Mission and values alignment, demonstrated through a history of actively contributing to the causes or communities that you care about in meaningful ways;
  • Fundraising; you’ve led or participated in equity or high net worth fundraising processes.
  • Facilitation skills; you design thoughtful meeting processes/agendas and are skilled at chairing or facilitating meetings or sessions that make progress on high stakes discussions with senior stakeholders.
  • Deep experience and familiarity operating within technology lead companies or functions, in particular product and engineering organizations. This might manifest in strong agile project management skills, ease collaborating and influencing across technology functions, and a strong perspective on what a high performing technology company looks like.

As a Chief of Staff you will be responsible for: 

Executive Support

  • Planning and facilitating executive team meetings and planning sessions; 
  • Providing decision support with research, analysis, and synthesis;
  • Managing and executing special projects as designated by the CEO; 
  • Offering general support: correspondence, agendas, minute taking, etc (note: core administrative support to the CEO is provided by a separate admin role).

Board & Investor Coordination: 

  • Project managing preparation and creation of materials for Board meetings; 
  • Updating the Board on progress against goals and key impact moments; and
  • Preparing regular investor reports and respond to incoming requests. 
  • Preparing, running, and helping manage fundraising processes.

Executive Communications:

  • Be a bridge for communication between the CEO and internal departments, with strong collaborative relationships across the organization. 
  • Preparing presentations and updates for internal audiences, such as leadership reports, summaries of board meetings, or presentations for company-wide meetings; and
  • Working with the communications team to manage speaking requests for the CEO. 

Interested? Great! Here's what you should know:

This is a full-time opportunity based out of Brooklyn, NY. Our team is high impact, low ego, and has a truly unique and supportive culture. Change.org is a global company, and salaries are adjusted for cost of labor in each city. The annual salary for a Chief of Staff in New York City is $182,500 USD.

We anticipate moving quickly and the interview process is as follows:

  • Initial screen with our recruiter
  • 60 minute interview with our former Chief of Staff
  • Task: Outline a plan for how you will succeed as Chief of Staff in 2022
  • 90 min interview with Nick Allardice (CEO)
  • Reference checks from current and former manager / colleagues 

To apply: In a cover letter of no more than one page, outline how your work history demonstrates the a) essential capabilities for the role outlined in the position description and b) anything from the ‘additional capabilities’ list in the position description we should know about or consider.

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team, and we want to hear from you. Remember, no one comes with the entire complement of skills, and no one is the perfect candidate, so don’t let a lack of experience/ skill in one specific area deter you from applying. 

Change.org is committed to being a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us.

#LI-MC1

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