The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in the UK, Denmark, and the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to build a flexible platform that will allow us to adapt to those rapid changes.
The Engineering Success Manager, Product Access and Configuration will build out a team to concentrate on some of our most vital infrastructure. They will be a trusted mentor to their team as we build systems so our customers can simply and securely access our services. Engineering Success Managers are especially adept at building and leading highly skilled teams, advising on complex scaling challenges, and immersing themselves in customer use cases and problems - often all in the same day. We measure success by the retention and engagement of our engineers, and ultimately the delivery against our product roadmap.
In one year you’ll know you were successful if you have:
- Led and empowered one or more teams of engineers to develop a platform for high throughput, low latency authentication and authorization for Chainalysis users.
- Built systems to allow and manage fine grained access control across our APIs, web applications and on-premise installs, including abuse detection and rate limiting.
- Utilized third party and open source solutions to allow us to move fast and implement flexible identity and configuration tools for customer and internal admins.
- Hired exceptional people to grow your team(s) with a focus on diversity, scalability, and always raising the bar.
- Build relationships with the Product Management team based on credibility and candor that result in lofty goals, clear objectives, and confidence that you’ll meet them.Worked with PMs and your team to set clear objectives and meet them.
- Helped the entire engineering team get better at what we do through building smarter ways of working.
A background like this helps:
- A software or data engineering background (and you secretly put your hands on the keyboard when you get a chance.)
- Experience with Identity management and modern authorization and authentication platforms such as Auth0.
- Experience hiring and managing a diverse team of engineers and working closely with recruiters as a team.
- Collaborative and a servant leader.
- Aren’t afraid to jump into a problem and get it sorted, even if it’s outside of your day to day role.
- Have an interest in cryptocurrencies or a desire to learn - we can help!
At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Juneteenth, Harvey Milk Day, and International Migrant’s Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. Additionally, if you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Applying from the EU? Please review our Candidate GDPR Notice.
By submitting this application, I consent to and authorize Chainalysis to contact my former employers, and any and all other persons and organizations for information bearing upon my qualifications for employment. I further authorize the listed employers, schools and personal references to give Chainalysis (without further notice to me) any and all information about my previous employment and education, along with other pertinent information they may have, and hereby waive any actions which I may have against either party(ies) for providing a reference. I understand any future employment will be contingent on the Company receiving satisfactory employment references.
Chainalysis COVID-19 Policy - USA
All employees are required to have or obtain a COVID-19 vaccination as a condition of employment at Chainalysis, unless an exemption has been approved. All employees shall be required to report their vaccine status. All new employees shall be required to provide proof of their vaccination status prior to the start of their employment.
Chainalysis COVID-19 Policy - EMEA
As an employer, Chainalysis is obliged to ensure a healthy and safe working environment. This means that we must try to prevent the coronavirus from spreading inside the workplace and all employees are obliged to follow the local regulations issued by the relevant health authorities.
- To help support a safe work environment, we encourage all employees in EMEA to get fully vaccinated against COVID-19.
- Employees will not be required to attend an event or in-person customer meeting.
- Employees in the EU and the UK are allowed to travel internationally for internal meetings to any country deemed “green or amber” by the EU and the UK authorities. All attendees for Chainalysis in-person events or meetings will be required to adhere to the following guidelines:
- International travel will only be permitted if you receive approval from both your manager and Executive Leader
- You must familiarize yourself and comply with any screening/safety protocols imposed by the entity/individual hosting the in-person meeting or event
- You must comply with any and all safety guidelines and travel restrictions established by applicable law
- If you are in close or proximate contact with others at the event/customer site and test positive for COVID-19, you must immediately notify the People Team and avoid contact with others for 10 days
Chainalysis COVID-19 Policy - APAC
With circumstances changing on a regular basis and parts of our APAC team going in and out of mandatory lockdown, APAC will continue to follow country legislation and guidelines.