Our Company

Cerebral is a one-stop shop for high-quality mental health care. 

Since launching in January 2020, we have gone from 5 people in an off brand WeWork to over 2,000 team members across the United States working hand in hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, wait times, and stigma.

 We recently became the fastest mental health company ever to unicorn status, having raised over $162 million and achieved a valuation above $1.2 billion. Cerebral’s investors include Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT. 

It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

About the Role:

We are looking for an Insurance Clerk to ensure our clients always receive the highest quality care and are able to utilize their medication insurance benefits. Responsibilities will include:

  • Replying to inbound messages from coordinators and providers regarding prescription orders, questions about prescription benefit coverage
  • Collaborating with the clinical and coordination teams to complete prior authorization requests
  • Following outlined processes to ensure prompt resolution of insurance rejections.
  • Conducting outreach clients and clinicians regarding prescription related issues (copays, missing information and prior authorization denials)


  • You are a strong verbal and written communicator
  • You enjoy fast-paced and ever changing work environments
  • You are highly organized and detail-oriented
  • You love working hard, and enjoy having a multi-dimensional role
  • You bring empathy, patience, and grit to all of your interpersonal interactions.
  • You are proficient using a computer and have the ability to learn how to use new computer programs quickly
  • You have experience working with insurance 
  • You are able to work a fulltime schedule (40 hours) that includes both Saturday and Sunday

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