*This is a remote position*

Our Company

Cerebral is a one-stop shop for high-quality mental health care. 

Since launching in January 2020, we have gone from 5 people in an off brand WeWork to over 2,000 team members across the United States working hand in hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, wait times, and stigma. 

We recently became the fastest mental health company ever to unicorn status, having raised over $162 million and achieved a valuation above $1.2 billion. Cerebral’s investors include Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT. 

It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role

Cerebral is seeking a Country General Manager who will lead Cerebral’s end-to-end business strategy and operations in the specific country you are applying for. Reporting to the VP of Strategy, the Country General Manager will be responsible for overseeing our business and clinical operations, developing the long-term strategy to make this a significant P&L driver within the greater Cerebral business, driving process improvements across all aspects of the country operation and cultivating key strategic partnerships that position the company for growth.

This role is also responsible for establishing relationships with government and commercial insurers, employers, and other entities. This role is ideal for a hands-on team builder with a strong business development and sales background, who loves leading ambitious individuals and teams.

Who are you? Great question. You love to build, launch and scale new businesses. You can create and drive a long-term strategy. But you’re not all strategy. You’re willing to roll up your sleeves and get your hands dirty. You have a deep understanding of the healthcare industry, preferably within the country you are applying for.  Analytical problem-solvers that can think strategically, build relationships and succeed in closing partnerships - yet are willing to get tactical and own a P&L - will particularly enjoy this role. You understand how to build and scale a team and can manage a complex operation equally through vision and KPIs. Most importantly, you are driven by a desire to advance the patient experience in the healthcare space.

How you will contribute:

  • Recruit and lead Cerebral’s Country team
    • Define the strategic roadmap, country launch plan (incl. go-to-market strategy) and financial plan (incl. budget / investment plan)
    • Own and manage a P&L for this team
  • Oversee all operational activities across clinician team(s), pharmacy team, and other delivery teams
  • Define and drive margin improvements based on business objectives through system enhancements (incl. software build-outs), partner negotiations, and workforce optimization
  • Establish the long term vision for Cerebral’s country operation in terms of where we’ll be, capabilities to build versus buy, and opportunities to drive growth and margin enhancement 
  • Focus relentlessly on improving the member experience from sign-up to care delivery. Create a strong feedback loop with internal and external partners to drive experience enhancements and innovation
  • Own all relationships with third-party vendors
  • Establish, lead, and deliver on a significant number of revenue generating partnerships with national and sub-national health plan partners
  • Understand Cerebral’s market opportunities and analyze potential leads through strategy development, market segmentation, competitive analysis, and financial analysis
  • Provide regular communications to senior management on partnership strategy and results
  • Lead and manage the team including setting performance metrics and incentive structures
  • Identify market opportunities and implement relevant strategies
  • Work with product team to integrate key customer needs and revenue-generating services

Skills you’ll bring:

  • 3+ years of direct experience in a business development focused role
  • 3+ years of experience in a leadership role
  • Experience in launching new business(es) and/or rapidly scaling existing business(es)
  • Have managed an organization across multiple locations and levels
  • Proven track record of building and maintaining C-Suite level relationships within complex cross-functional organizations 
  • Critical core competencies include: Ability to work independently; ability to proactively develop strong relationships; excellent communication skills; ability to think strategically about client needs and dynamics to deliver on client needs while simultaneously working within Cerebral’s competencies
  • Experience leading teams, building out a business development org, and creating a sales compensation structure for individuals and teams
  • Proven track record of success prospecting, qualifying and closing on key business leads and targets within the health and wellness industry
  • Demonstrated ability to work cross functionally with internal stakeholders, such as Product and Operations, and collaborate across remote, centralized, and international teams
  • Early-stage startup experience, where tenacity and resources are constrained, is a huge plus
  • A diverse portfolio of contacts within the health and wellness field in your network and experience building trusted partnerships through leveraging those relationships
  • Fast-paced team players that are methodical, hands-on problem solvers
  • Strong analytical, business development, product and finance background
  • Demonstrated ability to maintain and grow senior-level customer relationships
  • Bachelor's Degree 
  • Role is located remotely with occasional travel to be expected once safe

About You:

  • A passion for developing new business, and proof of experience breaking ground into new customer bases
  • Strong leadership ability and people management skills
  • Possess an incredible ability to develop talent and bring out the very best in your teams
  • Outstanding financial analytical skills. You are comfortable building models around forecasting and margin improvements 
  • Ability to motivate and lead a cross-functional team around a clearly articulated and powerful vision
  • Outstanding written and verbal communication skills
  • Driven self-starter who excels in an ever changing environment and is comfortable with ambiguity 
  • Holds themselves and their team accountable for hitting metrics
  • A passion for mental health and improving access to high-quality, long term mental health at scale
  • Excited to build things from scratch, build out a team, and move up within a hyper growth startup

Benefits:

  • Top-quality healthcare, dental, and vision plans
  • Remote friendly (only remote!)
  • Monthly happy hours
  • 401K 
  • Unlimited PTO policy

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