*This is a remote position*

Today, 1 in 3 Americans say they suffer from mental health problems like anxiety, depression, or insomnia. Despite this mental health epidemic, seeing a psychiatrist can take up to 3 months and cost as much as $500.

Shocked? Us too. That's why we started Cerebral, a telemedicine-first mental health startup. We are breaking down the barriers to access to mental healthcare so that anybody can get the care and meds they need. We launched publicly in January 2020 and are growing at over 40% month-over-month.  We need your help to keep growing at a dizzying pace!

How you will contribute:

  • Own company applications and business systems
  • Troubleshoot technical issues with standard and custom applications
  • Provide technical support to clinicians as needed, particularly with custom applications
  • Liaise with third party technology service vendor
  • Oversee procurement and asset management 
  • Build out company wide technology support services and reference materials
  • Set up internal systems to bring technology services in-house 
  • Gather, document, and analyze enhancement requests
  • Create necessary documentation (i.e. SOPs, training materials and user guides)
  • Configure and integrate existing software
  • Implement and enforce password management and security processes
  • Develop creative solutions to enhance the technical solutions throughout the company

Skills you’ll bring:

  • Curious, love to learn and to dig into new technologies, and can pick them up quickly
  • Experience maintaining Google Suite, Slack, and other applications
  • Experience implementing and overseeing asset management
  • Clear vision about how to bring technical services fully in house
  • Team-oriented and collaborative, capacity to mentor junior team members
  • Knowledge of technology related HIPAA regulations
  • Prior SSO implementation experience with vendors like Okta

About You:

  • Quickly make low-level decisions while being patient and methodical with high-level ones.
  • Command the room amongst the smartest and diverse set of individuals
  • Curious, love to learn and to dig into new technologies, and can pick them up quickly
  • Friendly, with a customer service mindset
  • Bachelor’ s degree and 5+ years as a Systems Administrator (Google). Additional training, technical certification, and/or years’ experience may be substituted in lieu of a degree
  • Must be a U.S. Citizen

Benefits:

  • Top quality healthcare, dental, and vision plans
  • Remote friendly (only remote!)
  • Monthly happy hours
  • 401K 
  • Unlimited PTO policy

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