About Us

Seeing a psychiatrist can take up to 3 months and cost as much as $500. Shocked? Us too. That’s why we started Cerebral, a telemedicine-first mental health startup. We are breaking down the barriers to access to mental healthcare so that anybody can get the care and meds they need immediately and for just $99/month. We launched publicly in January 2020, are growing at over 40% month-over-month, and need your help.

 

About the Role:

We are looking for a Care Coordinator on Saturday's and Sunday's to help make sure our clients are always receiving the highest quality care. Responsibilities will include:

    • Replying to inbound messages from clients regarding prescription orders, questions about Cerebral, cancellation requests, and emotional wellness
    • Collaborating with the clinical team and managing communications between clients and clinicians
    • Troubleshooting with the clinical team to ensure clients are receiving medication in a timely manner.

 

Requirements

  • Must be available Saturday's and Sunday's
  • You are a strong verbal and written communicator
  • You enjoy fast-paced and ever changing work environments
  • You are highly organized and detail-oriented
  • You love working hard, and enjoy having a multi-dimensional role
  • You bring empathy, patience, and grit to all of your interpersonal interactions.
  • You are proficient using a computer and have the ability to learn how to use new computer programs quickly

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