About Centria Healthcare:
Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.
Position Summary
Centria's Recruiting Department supports over 3,000 geographically dispersed team members covering four time zones. As a Clinical Recruiter, you will source, recruit, and hire individuals interested in working with children on the Autism Spectrum. Those candidates will become Behavior Technicians who will provide Applied Behavior Analysis (ABA) Therapy or BCBAs (Supervising Clinicians), who directly supervise a team of Behavior Technicians. ABA Therapy is a Surgeon General approved and peer-reviewed science that shows a significant impact across social and functional living skills for children and young adults on the Autism Spectrum.
Success Measures
Success measures include adherence to Centria policies, flawless execution of tasks, and meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as successful “offer to client assignment” ratio, the achievement of hiring numbers for Behavior Technicians and Supervising Clinicians, the realization of the company’s attrition goals, and reduction in time from initial assessment to placement.
Duties and Responsibilities
- Recruiting, Sourcing, and Candidate Experience
- Proactively source, engage and maintain a strong candidate pipeline for all open positions in the assigned area.
- Follow up on leads generated from targeted marketing campaigns.
- Identify and target passive candidates that could meet the clinical organizations; current and future hiring needs.
- Leverage social media, multiple network resources, online tools, industry relationships, and community involvement to identify top talent.
- Successfully provide a positive candidate experience, including the offer process, from start to finish.
- Interview candidates to qualify them for position requirements and provide them with detailed information on our company, compensation package, business strategies, position details, and expectations.
- Educate applicants on the basics of ABA, the role of a Behavior Technician, and their next steps in the onboarding process.
- Set clear expectations of the next steps in the process and sell the opportunity effectively to the candidate.
- Maintain the Applicant Tracking System.
- Measure and improve response and conversion rate metrics for the talent pipeline.
- Track results and report as required.
- Networking
- Organize and conduct 1:1 training with internal team members to identify leads from their network.
- Apply networking techniques through industry contacts, events/meetups, trade groups, social media, and team member referrals.
- Develop a best practice environment for conducting research and finding new sourcing methods to create innovative search strategies.
- Promote Centria's employer brand online and offline.
Qualifications
Education/Licenses
Bachelor's Degree or equivalent experience
Work Experience
- 1 year of sales or recruiting experience preferred
- Experience in a fast paced, high-volume production, metrics driven environment required
Equipment and Technology Requirements
- Laptop
- G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
- Microsoft Excel
- Greenhouse ATS, preferred
- LinkedIn, preferred
- Social Media platforms, preferred
- Meeting scheduling platforms, i.e., Zoom, Skype, preferred
Other Competency Requirements
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively
Knowledge and Skills
- Exceptional sourcing and research experience utilizing an extensive toolbox;
- Business acumen with the ability to pick up concepts quickly;
- Customer service mindset;
- Superb communications skills, both written and verbal in the English language;
- Collaborative and warm personality with a proven track record in building positive relationships with clients;
- Ability to interact professionally, remain calm and effective with internal and external clients at all levels during and out of high-stress situations;
- Strong affinity for building rapport with candidates, explaining complicated information in an approachable and easily understood manner, effectively handling challenging phone conversations, and representing the Centria brand;
- Results-driven with the aptitude to apply critical thinking skills, problem-solving, analysis, sound judgment, and strong negotiation skills;
- Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
- Flexible with the ability to accept unique and non-standard solutions;
- Demonstrated strong work ethic with attention to detail, accuracy, and quality;
- Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
- Proficiency in PC software, especially spreadsheet programs.
Working Conditions
- Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.
- Additional time or occasional shifts in schedule may be required to complete the above work or meet company objectives.
Physical Demands
While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This
role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
