Censys ingests millions of certificates and billions of network handshakes daily and exposes this data to customers to help them secure their organization by understanding their network attack surface. We’re a true startup with midwestern roots and a brilliant academia-backed founding team. We’re looking for a high-energy, action-oriented person who is interested in helping build a product and culture that we’re proud of for years to come.

We are looking for someone that is passionate about UX research and comfortable in a fast-moving organization. As a UX Researcher at Censys, you will lead our UX research process development and help shape our product design vision. You are passionate about solving customer problems, and will bring customer context to various stakeholders across Design, Engineering and Product Management by conducting high quality research and delivering a service that delights our customers. 

What you will do:

  • Help everyone at Censys to focus on the user needs
  • Work closely with the product and design teams to identify meaningful research questions
  • Design and execute a variety of research studies, including user testing, field studies, usability tests, concept tests, group discussions, etc.
  • Develop user-journey flows and customer experience mapping visualizations to better understand our position in the market 
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing)
  • Synthesize findings into meaningful themes, turning them into actionable and impactful reports
  • Generate insights that shape how the product team prioritizes, ranging from short-term to long-term product strategy
  • Analyze actual consumer behavior and design simple solutions to complex workflows
  • Confidently present and explain how to use data to inform the product experience to internal stakeholders
  • Conduct high-level prototype testing to understand user behavior/expectations

Skills and experience you’ll bring:

  • 5+ years of experience in user research related to software and digital experiences
  • A solid foundation of mixed methods or mastery of a dedicated approach including: knowledge of qualitative and user-centered research methods and analysis (e.g., interviews, surveys, ethnography, co-design, concept-testing, heuristic evaluations etc.) as well as quantitative research methods and analysis (e.g., parametric and non-parametric statistics, cluster analysis, conjoint analysis, data modeling, etc.)
  • Experience with designing and summarizing surveys
  • A proven track record of working well with product managers, designers, engineers, and other business partners
  • Experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys
  • Ability to conduct research quickly in a fast-paced, startup environment to address changing business needs and deadlines
  • Deep understanding of user-centered design principles
  • Excellent written and verbal communication skills with English proficiency
  • Portfolio demonstrating design challenges and flows that met business/design goals
  • A bias for action, iteration, and continuous improvement

What sets you apart: 

  • UX research experience in the cybersecurity or internet data/networking industry
  • Experience designing products for security or IT users is a plus
  • Experience designing quantitative data dashboards and/or tools for visualizing large/multiple user data sets
  • MA/MS or additional formal training in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field 

The Team

Our engineering team is at the core of our products and connected directly to the mission of giving customers the ground truth visibility of their attack surface. We are constantly innovating and iterating -- challenging the way we, and the industry, think about cybersecurity by leveraging data. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We’re defining this industry instead of waiting for direction. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives.

We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Censys are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.