We are Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Process Specialist - Accounts Payable.

The Team:

You will be joining the Customer Experience team, which works at the intersection of Customer Success, Delivery and Product Management, with the goal of supporting customers in getting the most out of Celonis.

The team is currently expanding and looking for Process Specialists who can consult customers, both directly and through our account teams, on how Celonis can solve their specific business problems. The team will also act as a key bridge with Product Management, to gather customer feedback and prioritise product innovation based on customer needs.

The Role:

As a Process Specialist, you will leverage your knowledge of  Accounts Payable to articulate the value of Celonis for specific processes.

You will be exposed to a wide variety of customers in different industries and will make sure to help them identify the best product solution for their needs. You will also collaborate with Celonis account teams to foster adoption of specific Celonis products (e.g. Execution Apps, Action Flows). You will help shape the future of Celonis products, by supporting Product Management throughout the innovation cycle, thanks to your process knowledge and the customer feedback you will collect.

The work you’ll do:

  • Consult customers on the value of Celonis for a specific business process (Accounts Payable)
  • Collaborate with Customer Value Managers and Customer Value Architects to enable business users, grow user communities and drive daily usage of Celonis
  • Drive change management to lead users from traditional work to intelligent execution
  • Gather business feedback from customers on product improvements and innovations
  • Work closely with Product Management to prioritise releases, build new features and expand the product portfolio
  • Be part of Celonis’ cross-functional team of experts for a specific process and regularly interact with Product Marketing, Sales, Solution Engineering 

The qualifications you need:

  • Bring a minimum of 5+/8+ years of work experience in the field of processes (job position will depend on level of experience), including transformation/optimization initiatives
  • Bring in-depth process knowledge and a strong interest in one or more of the following fields within the Accounts Payable domain:  Managing Accounts Payable, analyzing workflow processes, workflow automation, financial reporting, compliance, touchless invoice ingestion, SAP FI & MM modules, invoice automation
  • Have strong communication skills and enjoy consulting customers and colleagues on process optimisation in your domain of expertise
  • Are passionate about change management and are keen to help users adopt a new way of working and maximise the value of Celonis
  • Are capable of building and navigating long term relationships with all stakeholders
  • Love innovation and can’t wait to contribute to the future product roadmap of Celonis
  • Thrive when exposed to varied tasks and are an avid and curious learner
  • Are a motivated, proactive team player with innovative ideas to inspire customers and colleagues
  • Are fluent in English and will ideally (but not necessarily) be based in our Munich HQ (Germany) 

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
  • Great compensation and benefits packages (stock options, 401(K) matching, generous time off, parental leave, and more)
  • Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, and developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 15 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better

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