Head of Knowledge Management

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Head of Knowledge Management.

The Team:

As Head of Knowledge Management you will create and lead the Knowledge Management (KM) function across Celonis globally. You will report to our Product COO and will be closely aligned to the GTM organization.

The Role:

The Head of Knowledge Management will lead the Knowledge Management (KM) function across Celonis globally, working closely with key stakeholders across the firm to ensure a viable and value-adding service to the business. Specifically, you will play a significant role in the development of a successful and holistic strategy from a content, technical, and services perspective and roll it out. The ideal candidate thrives in a dynamic fast-paced environment and has a background in leading a knowledge management team across an organization.

The work you’ll do:

Developing world class knowledge management strategies and facilitating their business case. 

  • Design, launch, implement, and monitor various KM approaches and services.
  • Create technology roadmaps and consider business requirements.
  • Act as the Project Sponsor/Manager to implement the strategy collaborating with other departments
  • Develop, prepare, and present briefings for executive management
  • Create and lead a team of KM professionals across the organization.

The qualifications you need:

  1. You have 10+ years of task leadership or project management experience leading and designing a KM function and have task leader and/or project management experience
  2. Are confident in developing world class knowledge management strategies and will design and launch, implement, and monitor various KM approaches and services
  3. You are comfortable developing, preparing, and presenting briefings for executive management
  4. Ability to build strong networks across the business to develop sponsorship at all levels of the business
  5. You will provide oversight and guidance for the management of our knowledge management program
  6. Experience creating technology roadmaps and considering business requirements, as well as driving and reporting on technology adoption
  7. Have experience in managing and leading a team, showing understanding of different cultures to achieve global business objectives. You bring energy, enthusiasm and drive to create a positive working relationship with the business and the team
  8. Have excellent (fluent) spoken and written English.

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
  • Great compensation and benefits packages (stock options, 401(K) matching, generous time off, parental leave, and more)
  • Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, and developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 15 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better


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