Who we are...

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role

The Inside Sales Specialist is responsible for (over-) achieving revenue objectives within the assigned territory (UK and Benelux regions) by building business relationships, proposing solutions to foster and improve the customer’s experience, advancing their research and create a loyal customer base by using phone and other digital business tools. The role requires close collaborative teamwork with the field sales team. Extensive cross functional collaborations with additional departments including regional marketing, customer service and technical support are essential in this role. Updating Pricing of new items in the CRM System to ensure customer satisfaction will be an additional task. This role is office based at our EMEA Headquarters (Leiden, NL).

You'll have the opportunity to...

To establish & maintain long term partnerships with both new and existing customers.
Effectively applying the highest level of product & scientific knowledge to customer needs, workflow applications.
Apply logic and a clear understanding of the company’s operational processes, market position, to identify and qualify leads, prospects, and incoming business enquiries into business revenue.
To identify, evaluate and execute opportunities to supply products to both existing and prospective customers.
To (over-) achieve revenue targets in assigned territory of the UK and Benelux regions, by developing and executing account/territory specific plans.
Support field sales team where required by attending trade shows/events and customer visits in line with the operational plans of the region.
Align with global and European marketing activities and promotions to proactively target customers and drive revenue.
To embraces industry practices and utilizes appropriate business tools to drive customer interactions.
To conduct outbound calls with existing customers to maintain longstanding relationships, increase awareness of our product offering, with ultimate aim of cross and upselling the CST portfolio of products.
To proactively prospect for new business.
To create/maintain and regularly update customer records within the CST CRM system.
To work effectively in an cross-functional environment to ensure full transparency of information at all times.
To be a representative of CST and its core values & competencies to both internal and external customers.
To develop and execute a tactical sales plan based to drive a solution-selling approach.
To report out regularly on market dynamics, funding opportunities and competitive activities.
To accurately update timely forecasts for the assigned territory.

Who you are and what you bring to the team...

A minimum of Master degree in Cell Biology, Immunology or similar.
Proven experience in working within an international environment.
Excellent customer relationship skills.
Excellent communication skills both verbal and in writing.
Dutch & English Language speaker (French speaking is a desirable).
1–2 years of commercial experience is preferred.
Skilled socially, and highly capable to adapt into different cultures and situations.
Highly Ambitious
Willingness to be in the Leiden office a minimum of 2-3 days per week.

Ideally, you have...

Customer centric and partnership focused.
Empathy for effective interpersonal communication.
Commercial mindset.
Flexible and resilient.
Organized & structured team player.
Highly motivated and goal oriented.
Capable of continuous learning.

What we offer....

At Cell Signaling Technology (CST) we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

Good work-life balance
Close to the central station of Leiden
€ 250,- yearly sport contribution
Pension scheme
Employee Assistance Programme
Tuition Reimbursement
Development opportunities
Great CSR initiatives

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.

AGENCIES

All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST) via email, the internet or in any form and/or method will be deemed the sole property of CST, unless such search firms/employment agencies were engaged by CST for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

+ Add another education

Are you legally eligible for employment in the country in which you are applying for the position? *

Will you now or in the future require sponsorship for employment visa status? *

Are you over the age of 18 years? *

Have you previously applied to a position at Cell Signaling Technology? *

Have you previously interviewed for a position at Cell Signaling Technology? *

Do you speak Dutch and English? *

LinkedIn Profile

Website

GDPR Notice *

Unwitting applicant:

This is to notify you that when you apply to a job on this site, personal data about you will be collected by Cell Signaling Technology, Inc. (“CST”), which is located at 3 Trask Lane, Danvers, MA 01923 and can be contacted by emailing legal@cellsignal.com because CST wishes to evaluate your candidacy for employment at CST. CST’s data protection officer is Andrene McDowall, who can be contacted at andrene.mcdowall@cellsignal.com. Your personal data will be processed for the purposes of managing CST’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Article 6(1)(f) of Regulation (EU) 2016/679 (“GDPR”) for the legitimate interests of CST which include the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be retained by CST as long as CST determines it is necessary to evaluate your application for employment. Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability in some instances. You may lodge a complaint with an EU supervisory authority if we do not address your concerns but we hope that you contact us first to resolve any issues.

If you do not want us to retain your information or consider you for a position, please send a request for deletion to us at the address listed above.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by CST to help manage its recruitment and hiring process on CST’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under the standard contractual clauses issued by the European Union. You can request a copy of the standard contractual clauses by contacting us at legal@cellsignal.com. CST is also certified under the Privacy Shield, and although Privacy Shield has been disapproved by the European courts as a transfer mechanism, CST still continues to abide by the principles of Privacy Shield.

Have you got a minimum of Master degree in Cell Biology, Immunology or similar? *

Are you able to be in the Leiden office a minimum of 2-3 days per week? *

Do you speak French? *

Have you go 1–2 years of commercial experience? *

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Inside Sales Account Manager

Apply for this Job