We have an opportunity to join the Alliance as the Cultural and Linguistic Program Advisor in the Quality and Health Programs Department. 

 

There is one position that can be filled in any of our Alliance offices (Merced, Salinas or Scotts Valley).

 

WHAT YOU'LL BE RESPONSIBLE FOR

Reporting to the Quality and Health Programs Supervisor, you will:

  • Lead Cultural and Linguistic (C&L) program activities and projects
  • Coordinate initiatives and projects to advance the Alliance’s health equity strategies and departmental workplans by conducting research, gathering, analyzing, and interpreting data and recommending solutions to reduce health disparities
  • Provide subject matter expertise and develop and conduct trainings related to cultural competency and sensitivity for Alliance staff and Alliance network providers
  • Ensure written member materials are designed to motivate members to modify personal health behaviors, achieve and maintain healthy lifestyles, and promote positive health

 

ABOUT THE ALLIANCE CULTURAL AND LINGUISTIC SERVICES PROGRAM:

The Alliance is committed to delivering culturally and linguistically appropriate health care services to our diverse membership. The goal of the Cultural and Linguistic Services Program (CLSP) is to ensure that all plan members — regardless of race, color, religion, national origin, creed, ancestry, ethnic backgrounds, language, marital status, English proficiency, age, health status, physical or mental disability, gender, sexual orientation or gender identity, or identification with any other persons or groups — all have equal access to quality healthcare and that covered services are provided in a culturally and linguistically appropriate manner. The CLSP encompasses language assistance services for members and cultural competency, sensitivity, and diversity training of staff, providers, and subcontractors.

 

THE IDEAL CANDIDATE WILL HAVE:

  • Expertise in cultural competency, with passion and skill for member advocacy and working with diverse communities
  • Talent in leading and implementing programs in an ever evolving, fast-paced environment
  • Strong customer service and communication skills, both written and verbal
  • Skill in building and nurturing relationships with internal and external business partners
  • An ability to learn quickly and an ease in shifting gears amidst changing priorities
  • Experience with data analysis, tracking and reporting with a keen ability to tell a story with data

 

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements click here

  • Knowledge of:
    • Bilingual English/Spanish or English/Hmong
    • Healthcare industry
    • Principles and practices of health education, health promotion, and health literacy
    • Sociological and economic factors that affect community health
    • Methods of research, analysis and reporting
    • Health disparities in a healthcare setting and their impact on Black, Indigenous, and people of color (BIPOC) and LGBTQ+ communities
    • Medi-Cal and related Title 22 regulations
  • Ability to:
    • Plan, organize, coordinate, and prioritize multiple tasks, coordinate activities and projects, and achieve goals and timelines
    • Identify issues, conduct research, gather, and analyze information, reach logical and sound conclusions, and offer recommendations and potential consequences
    • Ability to effectively, clearly, and independently document, summarize and resolve issues
    • Interpret, apply and explain legal, regulatory, and contractual language, policies, procedures, and guidelines
    • Develop training materials, in conjunction with Training and Development staff, and conduct staff and provider training
  • Education and Experience:
    • Bachelor’s degree in Public or Community Health, Human Services, Social Science or a related field
    • Minimum of five years of experience performing health education or health promotion in a health care setting which included some experience developing and conducting training and performing data analysis (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying

 

OTHER DETAILS

  • While this position is connected to one of our Alliance offices, we are in hybrid telecommute work environment right now and we anticipate that the interview process will take place remotely.
  • Our Alliance office locations have officially re-opened as of May 2, 2022 and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.
  • Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process.

 

COVID-19 Vaccine Requirement: This position requires staff to be fully vaccinated and boosted upon their start date as a condition of employment. Proof of vaccination must be submitted at time of hire. Fully vaccinated is defined as receipt of the second dose in a 2-dose series (ex: Pfizer & Moderna vaccines) OR receipt of a single-dose vaccine (ex: Johnson & Johnson); AND receipt of the booster (if eligible); AND a 2-week period having passed since the administration of the last vaccine dose.

 

Additionally, all positions at the Alliance are required to meet these minimum qualifications.


OUR BENEFITS

  • Medical, Dental and Vision Plans
  • Ample Paid Time Off
  • 11 Paid Holidays per year
  • 401(a) Retirement Plan
  • 457 Deferred Compensation Plan
  • Robust Health and Wellness Program
  • EV Charging Stations
  • And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us. 

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Merced, Monterey and Santa Cruz counties. To learn more about us, take a look at our Fact Sheet.


At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Apply for this Job

* Required
  
(File types: pdf, doc, docx, txt, rtf)
  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Central California Alliance for Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.