cBEYONData is seeking a Business System Analyst to support our federal client in their financial management applications.
Respond to and diagnoses problems through discussion with users
Provide in-person, phone or email assistance to customers in response to calls on specific client business applications (e.g. DAI Oracle Financials, OBIEE)
Ensure a timely process through which problems are controlled - includes problem resolution, research, isolation, resolution and follow-up steps
Document, track, and monitor the problem to ensure a timely resolution
Perform accounting reconciliation in DAI
Perform root cause analysis and create solution alternatives
Create and maintain SOPs and Work Instructions
Requirements:
5+ years’ experience in general information technology
Bachelors degree
Experience in ERP systems is preferred (e.g. Oracle Financials)
Must be skilled in oral communications and demonstrate positive customer relations techniques
Active Secret clearance
cBEYONData is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
cBEYONData is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local law. If you require assistance or a reasonable accommodation to complete the application, please contact the cBEYONData Recruiting Team, recruiting_team@cbeyondata.com.