We’re looking for a smart, experienced and enthusiastic Head of Subscriptions to join our fast-growing team at Cazoo, helping to transform the way people buy used cars and making buying a car no different to buying any other product online today.
Operating in a customer obsessed, fast moving, digital environment the Head of Subscriptions will be responsible for collaborating with a number of internal stakeholders across the business to ensure delivery of a best in class subscriptions model. This will include building a deep commercial understanding of subscriber behaviours and lifetime value models, as well as having full ownership of the subscriptions P&L.
If you’re highly-motivated, can handle ambiguity, you’re customer obsessed and want to be part of amazing brand, we’d love to talk to you.
What you’ll be doing:
- Own and deliver rapid growth in customer subscriptions through all acquisition methods
- Own the subscription P&L, budget allocation and reporting on ROI
- Review, assess and improve processes to ensure appropriate levels of control and accuracy are maintained
Key skills required:
- Previous experience delivering growth marketing plans for a subscription based product
- Commercial experience, with an understanding of subscription and membership models across digital and automotive sectors
- Understanding of how to use data analytics and behaviour to drive conversions
- Excellent communicator, written and verbal who is able to effectively manage stakeholders at all levels