About Cayaba Care

Cayaba Care is a building support service to reimagine maternity care and create a new standard for healthcare, especially for Black and Brown communities. The US has some of the least favorable outcomes among developed nations and is the only country not to guarantee access to provider home visits and these poor maternal-fetal outcomes disproportionately impact women of color and underserved populations across major US cities. Our team is focused on building technology-enabled solutions to deliver holistic, home-based clinical and non-clinical maternity services that are supplemental to a patient’s primary obstetric care to reduce barriers and improve patient outcomes.

 

Our Values:

Healthcare is Human: We partner with the communities we serve to address the unique needs of our patients and support whole-person care. 

Pursue Excellence: We earn & build trust with our patients, partners, & each other by striving for excellence without compromising our standards.

Uplift: We elevate and center underrepresented voices.

Embrace Innovation: We are creative & resourceful in getting things done.

Together, not alone: Moving maternal healthcare forward is a shared responsibility that we all care deeply about. To learn more about Cayaba Care, please visit www.cayabacare.com.

 

About the Job

We are seeking an experienced Field Account Manager, specialized in engaging with large integrated delivery health systems such as hospitals, outpatient facilities and specialist clinics to drive increased leads, referrals, and member engagement to join our growing team. This role will be responsible for enhancing program visibility, driving referral growth, and building senior-level relationships with OB/GYN large practice organizations initially in the metro Philadelphia area, Delaware, and New Jersey.

 

This role will be reporting directly to the Head of Growth.

 

What You’ll Do

  • Work in the field to generate high-volume referrals from large integrated delivery health systems such as hospitals, outpatient facilities and specialist clinics
  • Establish formal engagement strategies to maximize the collaboration with provider organization partners, ensuring a consistent and robust patient lead volume
  • Build referral relationships with both clinical and non-clinical representatives
  • Initiate and manage provider and practice profiles using referral patterns and data to analyze and report on the performance/ efficiency
  • Share performance reports reflecting referral patterns, member enrollment, and outcome data
  • Support conceptual and operational development of referral processes that meet the needs of both the individual offices and the Cayaba Care team 

 

This Role is for you if you 

  • Thrive in a fast-paced, high-growth startup environment
  • Someone who can take direction, learn quickly, and work independently
  • Are an organized self-starter, highly motivated, and collaborative who thrives an entrepreneurial environment 
  • Adaptable and comfortable working on multiple projects with quick turnaround times
  • Are motivated by a mission-driven organization and passionate about healthcare

 

What we are looking for

  • Minimum 4 years of direct sales or business development experience - prior healthcare/provider system experience is preferred
  • Exceptional relationship-building, customer service, problem-solving and communication skills
  • Strong attention to detail and passion for developing a differentiated and consistent brand voice and tone
  • Excellent professional skills including relationship development, organization, oral and written communication, public presentation, and project management experience.  
  • Authorized to work and located in the United States

 

Additional, nice to haves: 

  • Bachelor's or Master's degree in a health-related field
  • Understanding of Value-Based Care experience
  • Have established relationships and local knowledge of the larger Philadelphia healthcare delivery system

 

Travel: +75% of the time in local PA and NJ markets

Salary: Competitive base salary with a commission structure 

Benefits: Health, Dental, Life insurance, 401K no match

 

Candidate Qualifications

  • Excellent professional skills including relationship development, organization, oral and written communication, public presentation, and project management experience.
  • Exceptional relationship-building, customer service, problem-solving, and communication skills
  • Minimum 4 years of direct sales or business development experience - prior healthcare/provider system experience is preferred
  • Strong attention to detail and passion for developing a differentiated and consistent brand voice and tone
  • Authorized to work and located in the United States
  • Bachelor's or Master's degree in health-related field
  • Have established relationships and local knowledge of the larger Philadelphia healthcare delivery system
  • Understanding of Value-Based Care experience
  • Willing Travel and has a vehicle and Driver’s License 

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