Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

When you’re not catching zzz’s, this is what you’ll do

  • Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Grow Casper awareness and adoption in local market through sales motions, community cultivation and event programming.  
  • Implement and supervise ongoing training and feedback with the team.
  • Work with the fleet to build out back of house processes and manage continuous improvements.
  • Develop, coach, and mentor a world class service minded and high performing team.
  • Protect and enhance the Casper omni channel customer experience.
  • Build and maintain strong collaborative relationships with Casper HQ teams.

Our dream candidate has...

  • 3+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of nurturing talent.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Outstanding communication skills with a knack for building consensus via influence.
  • Naturally curious and a solves problems with grace and optimism.
  • Enjoys working in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
  • Bachelor's Degree or equivalent
  • Ability to lift at least 50 lbs. and be on your feet all day

The syrup on your waffles

  • Employee Discount to use on whatever you like! (with a few exceptions)
  • Salary to pay your bills and a potential bonus for some splurging
  • Gifted Bedding after tenure milestones
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Paid Time Off 
  • Incentivized Referral Program 

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