Looking for a job to get you out of bed?
Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.
We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.
When you’re not catching zzz’s, this is what you’ll do
- Provide exceptional service to every person that walks through our doors
- Follow up with customers through clienteling and e-mail correspondence
- Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
- Maintain the highest level of product knowledge and expertise
- Maintain the visual integrity of the space
- Create and process in-store sales
- Process and receive inventory replenishments
- Assist with setting up and executing community programs and events
- Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience
Our dream candidate is...
- Excellent communicator with a passion for people
- Strong written and oral communication skills
- Effective and expedient problem-solver with a meticulous attention to detail
- Passion for Casper's core mission and values
- Positive attitude and feels there is no task too small
- Self-starter; entrepreneurial disposition
- Eager to be at the frontline of a fast-paced and growing brand
- Must understand and appreciate experiential retail
- Ability to lift 50 lbs. and be on your feet all day
- Mac and Google suite proficiency is a plus
- Proficiency in Mandarin is also a plus
The syrup on your waffles
- Employee Discount to use on whatever you like! (with a few exceptions)
- Salary to pay your bills and a potential bonus for some splurging
- Gifted Bedding after tenure milestones
- Paid Sick Time
- Incentivized Referral Program