Logistics is the art of problem solving personified. As a Brokerage Specialist I at Carvana you will ensure that our promise of a revolutionary used car purchase process is realized. You will do this by coordinating inventory from wholesale and auction houses to our reconditioning facilities.
I know, I know, you’re in logistics, you want more details:
● Serve as first point of contact for professional vehicle haulers and manage all aspects of the dispatch process, which ranges from load assignment to delivery and any issues that may arise during the process
● Troubleshoot and resolve issues effectively and professionally; Work in cross functional teams to address service issues as needed
● Maintain constant line of communication and positive professional relationships with internal and external customers
● Plan, coordinate and manage loads in an efficient and cost effective manner
● Analyze metrics and continually seek ways to improve day-to-day processes for improved operational efficiency
● Positive and patient phone etiquette
● Ability to learn new software and tools
● Open and flexible schedule
● Previous experience in customer service and call centers, particularly the shipping industry is a major plus!
● Enthusiasm and positive energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
● Full-time salaried position
● 18 days PTO, 6 Holidays, and your Birthday!
● 100% paid medical insurance
● 401K with company match
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.
Hiring is contingent on passing a complete background check as well as a driving record check. You must possess a valid driver's license and have a clean driving record.
Carvana is a tobacco free company which includes all forms of tobacco. All Carvana properties are subject to our tobacco free standards.


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