At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a “T”).With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile
All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that save our customers time and money.
For more information on Carvana, take a look at our company introduction video.
WORKING AT CARVANA YOU WILL NOTICE THAT…
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you"ll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.
WE’RE LOOKING FOR….
As an Asset Protection Associate you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates and assets are protected. Your daily duties will vary depending upon your assignment. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocol are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to. You will be adept at utilizing Carvana technology to ensure RFID scans are completed. You will interact with our Inspection Center and Logistics Team in documenting vehicle destinations and locations. You will support vehicle location research when necessary and provide key details to the Asset
Protection Manager to assist in any investigation. This position is hourly and reports to the Asset Protection Manager.
Specifically, your responsibilities will include:
Execute the facility Post Orders at the entrance/exits. These Post Orders articulate processes to follow when allowing access and exit from the Carvana Facility/Lot. This will include daily interaction with facility leadership to ensure necessary documentation is provided, such as associate schedules, driver appointments, vendor appointments, and visitor appointments. Utilization of technology to document security transactions and incidents will be critical to success.
Utilize RFID technology and other Carvana technology to ensure all incoming and outgoing vehicles are scanned and accounted for. Log appropriate information in Carvana Systems to ensure vehicles going offsite to vendor locations are appropriately identified.
At the direction of the Asset Protection Manager, complete research of “exception” vehicles that are not accounted for in daily scan process. Coordinate with Inventory Control Associates vehicle research steps to ensure efficiency of process.
Utilize CCTV and other Safe and Secure Technology to monitor activity at your location. Ensure actions are in accordance with Carvana policies. Immediately report any issues that could be potentially unsafe or mitigate physical security protocol. When directed, be a part of the solution to resolve the issue.
Perform other duties as assigned by the Asset Protection Manager.
Annual Theft Loss versus Accrual rate
WC and GL Claims vs. Plan
Vehicle Exception Tracking Performance
THE QUALIFYING CANDIDATE MUST HAVE:
Strong verbal and written communication skills
Proven track record of strong decision-making in a complex environment
Ability to relate well with others and establish strong working relationships
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
Ability to handle conflict situations in a positive way
These skills are a plus:
Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
Previous asset protection experience
Previous experience supporting an OSHA program – Safety Team
Experience supporting crisis response plans
What you can expect in return:
Full-Time Hourly Position
Medical, Dental, and Vision benefits
401K with company match
Access to opportunities to expand your skill set and share your knowledge with others across the organization
Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.