The Company You’ll Join

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places. 

Carta is trusted by more than 30,000 companies and over half a million employees in nearly 150 countries to manage cap tables, compensation, and valuations. Carta also supports over 5,000 funds representing over $100B in assets under administration with their venture capital solutions. Carta’s liquidity solutions have returned $13B to shareholders in secondary transactions. Today Carta’s platform manages over two trillion dollars in equity for nearly two million people globally. Companies and funds like Canva, Tribe, and Pipe build their businesses on Carta. 

The company has been included on the Forbes World’s Best Cloud Companies, Fast Company's Most Innovative list, and Inc.’s Fastest-Growing Private Companies. For more information, visit carta.com.

The Problems You’ll Solve

Carta is looking for an experienced UX Writer/Content Strategist who has mastered the art of bringing together the right content, to the right person, in the right place, at the right time, and in the right context. They will help paint Carta’s digital canvas by planning, developing, and managing the delivery of digital content to our customers. Their expertise will be called upon often throughout the design process to ensure that we ship best in class products to our customers and colleagues. This person will work alongside our exceptional design team, partnering with product managers, marketing, engineering, and more to define and deliver strategic initiatives across the company.  

Our ideal candidate is savvy, curious, enjoys working cross-functionally, and can effectively communicate and deliver strategic direction to leadership. This person must be a self-starter who can work through ambiguity to lead projects from start to finish. We want someone who will help our teams envision and build experiences that bridge the digital and analog worlds for our customers, helping us create more owners

Additionally you will:

  • Own key strategic projects from start to finish while consulting with and enabling designers, product managers, and marketers to deliver excellent user-centered content
  • Evolve and establish the voice and tone for Carta user experience across our digital products - producing controlled vocabularies, taxonomies, and style guides that allow your expertise to scale
  • Oversee content requirements and create content strategy deliverables across a project life cycle, including content audits and gap analysis
  • Write customer facing content for web and mobile interfaces including onboarding flows, interaction flows, labels, error messages, transactional emails, and educational materials
  • Define the content strategy management process across teams at Carta
  • Develop framework for designers to write copy with ease in accordance with our guidelines
  • Extend and maintain consistent tone and language in new products and features
  • Advocate for clear understandable, human language in product design

About You

We are looking for a strong Lead UX Writer to help shape a strong and consistent content strategy approach across all the current and future Carta products. Someone who will lead key strategic projects, while also consulting and guiding others in best practices. In addition, you have: 

  • 8+ years of creating and delivering compelling content strategy and UX writing resulting in a sound ability to scope a project, audit, research, iterate, create, and implement recommendations
  • Great presentation and communication skills with the ability to understand the audience, to structure effective presentations, and distill key messages to effectively inform and persuade 
  • An ability to lead and collaborate on cross-functional projects; to manage and prioritize the workload and expectations of stakeholders 
  • Educate stakeholders in content strategy best practices
  • An ability to flourish with minimal guidance, in a dynamic, fast-changing environment, and be proactive in times of ambiguity
  • Confidence in challenging the status quo to drive constant improvement 
  • Have a big-picture mindset to solve problems with strong business discernment, high degree of creativity in identifying opportunity, while cherishing the details of great user experience
  • Experience creating content for with digital applications, platforms, and products
  • Expertise in writing brand-consistent content that meets project goals and addresses user needs
  • Fluency in great user-centered design process and product development process
  • Ability to work flexibly, yet efficiently — exercising a balance between research rigor and design scrappiness.
  • High comfort level with ambiguity; openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives.
  • A portfolio of relevant work is required for consideration. It should illustrate your experience in the design process, writing different types of UX copy, and solving user problems through content.
  • Nice-to-have: experience with finance, or the venture capital space

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@carta.com. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Carta.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Carta’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.