Carousell is one of the world's largest and fastest growing mobile classifieds apps. Since our launch in May 2012, we've expanded into 19 major cities with over 158 million listings. As a team of passionate individuals working together to solve meaningful problems, we want to build products that make selling as easy as taking a photo and buying as simple as chatting to inspire every person in the world to start selling and buying so we can share possibilities.
We’re looking for a Customer Service Manager to join us to lead up our global business development efforts. As we further our mission to inspire the world to sell, we need to ensure we grow sustainably with healthy revenue streams.
- To increase account acquisition(opt-in) agents for freemium
- Guiding agents to post listing and explain how coins works
- Objection handling to agents who don’t want to claim their account, convert agents to claim the accounts
- Pitching new products/services
- Pitching to agents why choose carousell
- 1-2 years’ experience in the Real Estate industry
- Have a strong passion in the Real Estate market
- Proactive, team player and able to articulate strong interpersonal skills
- Strong customer service and rapport building skills
- Sense of humor and a positive attitude
- Experience working in startup-like environments. Marketplace, classifieds or ecommerce industry experience is a plus.