Carousell is one of the world's largest and fastest growing mobile classifieds apps with a mission to inspire every person in the world to start selling and buying to make more possible for one another.
Since our launch in Aug 2012, we've expanded into 7 countries, 19 major cities with over 250 million listings. As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell.
We’re looking for a Customer Service Executive to join us to lead up our global business development efforts. As we further our mission to inspire the world to sell, we need to ensure we grow sustainably with healthy revenue streams.
- To increase account acquisition(opt-in) agents for freemium
- Guiding agents to post listing and explain how coins works
- Objection handling to agents who don’t want to claim their account, convert agents to claim the accounts
- Pitching new products/services
- Pitching to agents why choose Carousell
- Making 60-80 out-going calls in a day
- Good to have but not necessary: 1-2 years’ experience in the Real Estate industry
- Have a strong passion in the Real Estate market
- Proactive, team player and able to articulate strong interpersonal skills
- Strong customer service and rapport building skills
- Sense of humor and a positive attitude
- Experience working in startup-like environments. Marketplace, classifieds or ecommerce industry experience is a plus.