Carousell is one of the world’s largest and fastest growing mobile classifieds apps. Since our launch in May 2012, we’ve expanded into 19 major cities with over 144 million listings. As a team of passionate individuals working together to solve meaningful problems, we are mission-oriented; we want to build products that make it easy for anyone to sell and inspire them to fill their lives with more meaningful things.

Responsibilities: 

  • Assist with the insertion of up to 50 listings per Country;
  • Assist with the optimization of bumps and spotlight listings;
  • Provide a campaign report summary at the end of the Campaign;
  • Assist with the process flow set-up of the Advertiser;
  • Assist with the Advertiser’s SIM card inventory;
  • Assist with the mailing of SIM cards to the Advertiser’s customers via standard local mail (“Postage”)
  • Handling of basic enquiries from potential customers of the Advertiser during regular working hours, via chat (“Customer Service”).

Requirement:

  • Able to communicate effectively with client
  • Tech-Savvy, Meticulous, Good organising skills
  • Preferred with Customer Service Experience

Other Details:

  • 2 months contract (5 days/ week)
  • Working hours (930am - 630pm)
  • This role will be reporting to Country Head in Malaysia

 

 

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