About Caribou 
 
At Caribou, we’re on a mission to help drivers save money and take control of their car payments. Caribou does this by using technology to unlock low rates, and people to make the process easy and enjoyable. We offer a fully online application and a dedicated team to walk you through the process. We put Drivers in control.

Caribou is a hyper-growth company built by leaders from the technology, automotive, and finance industries. We have grown 20x in the past three years and raised a $115M Series C. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role
 
Caribou is looking for a Director, Lending Partnerships to define and execute the strategy, objectives, and key results of the lending partner acquisition team. The Director, Lending Partnerships will be part of our Lender Development team and will work day-to-day with our Head of Lender Development. In this role, you will:
  • Support Caribou’s strategy to drive growth through channel partnerships with automotive finance companies
  • Establish detailed account development plans to maximize benefits for our customers, our business and our partners
  • Structure and lead complex strategic partnership negotiations and implementations with nonbank finance companies, from opportunity identification through to in-market execution and ongoing growth
  • Directly negotiate origination fees and additional compensation, volume minimums, agreed credit parameters, and other contractual items
  • Specify standards for servicing and hardship management for loans originated through Caribou
  • Build effective communications channels, sales training and relationship management programs to drive engagement and sales results
  • Partner with cross-functional engineering and product teams to implement API-based approval and origination systems with lenders.
  • Manage operational incidents and compliance queries from finance companies, seeking to minimize friction for our clients, borrowers and Caribou operational teams
  • Review and proactively manage lender performance against SLAs
  • Identify expansion opportunities and potential contract modifications based on product performance and value creation

This role can be based out of Caribou offices in Washington, DC and Denver, CO. Alternatively, this role may work remotely from a state where Caribou operates*. This role may require attendance at occasional in-person team meetings.

About You
  • 10+ years experience in related sales fields, with experience and relationships in the credit union and bank space and/or other consumer credit
  • Successful track record of identifying, securing, and leading major account relationships ($10 to $100+ million in volume)
  • Excellent understanding of consumer auto loans and knowledge of key financial drivers (e.g., prepayment, default, severity rates) and relevant benchmarks 
  • Ability to act as an evangelist and articulate Caribou’s value proposition to influence and help finance companies and other lenders adopt our solution
  • Effective presenter in front of groups either in person or via Zoom/WebEx for partner trainings, customer events, and webinars
  • Willingness to travel extensively to meet with lenders at all levels of their organization (approximately 50% of time, public health conditions permitting)
  • “Rolodex” of influential contacts at some of the best and brightest credit unions, banks, finance companies, and fintech lenders in the nation
  • Strong negotiation, communication, and influencing skills
  • Proven track record of meeting or exceeding sales quotas
  • Knowledge of Salesforce or similar CRM products
How we will take care of you
 
Everyone at Caribou is a valued team member, and we always strive to live up to our value Take Care of Each Other. Our compensation and benefits package includes: 
  • Competitive cash compensation: $175k-190k
  • Equity in a high-growth company.
  • 401k savings program with 3% company contribution.
  • Generous paid time off including: 20 days accrued PTO per year, 14 annual company holidays, 16-weeks paid parental leave, bereavement leave, and volunteer day.
  • Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
  • Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
  • Up to $1,000 per year for eligible professional development expenses.
Our Core Values
 
We come from all walks of life and are joined together by our shared values, which guide our work. This helps us improve life for our customers, our communities and our team members.
  • See people as people
  • Take care of each other
  • Commit to the mission
  • Move quickly and bravely
  • Get better every day
  • Seek truth

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

*Caribou does not currently have employee operations in AL, CT, HI, ID, IA, KY, MS, MT, NE, NM, ND, RI, SD, WV, WY.

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At Caribou, two of our core values are See People as People and Take Care of Each Other. We believe in building a diverse team, where everyone feels welcome and can do their best professional work. 

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