Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms. With ~14,000 dealerships in the CarOffer network, we make it easy for our dealer customers to automate inventory, connect with the right buyers, and ultimately grow their profitability.

This is a hybrid position based out of our Addison, TX office.

Role overview

CarOffer is seeking a world-class Senior Associate, Sales Enablement who will assist in the building and execution of the learning strategy that will help our revenue organization understand and communicate our products and their value. This person will also supervise the development of tools and curriculum strategies that will support sellers in achieving breakthrough business results.

You will focus on designing and instructing a learning strategy that fits into and emphasizes the key sales and customer success behaviors that will unlock the most revenue growth for our revenue teams. You and your team will work closely with subject matter authorities to get the latest information about upcoming product releases and pricing changes to our sales and customer success teams, as well as other relevant partners across the business. You will be responsible for creating materials such as interactive e-learning, ILT materials, videos, and social learning opportunities. The successful individual in this role is detail-oriented, upbeat, and flexible, and can work in a fast-paced environment with multiple deadlines and shifting priorities.

What you'll do

  • Collaborate with leadership to design and execute a comprehensive learning strategy tailored to the needs of the revenue organization. Ensure alignment with key sales and customer success behaviors that drive revenue growth.
  • Craft and develop creative, performance-based training programs and materials in multiple modalities that may include: synchronous/asynchronous remote trainings, ILT, blended learning, interactive e-learning modules, micro videos, device learning, job aids, certifications, and facilitator guides.
  • Meet with subject matter authorities, product managers, and appropriate functional/ senior leaders to resolve training requirements and audience and to align on expected post-training outcomes
  • Partner with product management and marketing teams to obtain the latest information about product releases, updates, and pricing changes. Translate complex product information into digestible content for sales and customer success teams.
  • Judiciously decide the time and effort that should be spent on each training solution as well as the training format because the impact/complexity of the training topic and scope may vary; prepare to iterate on scalable training methodologies for alpha and beta tests
  • Conduct Train the Trainer sessions for facilitators who will ultimately deliver ILT content to learners.
  • Structure a safe but pressure tested environment for sales org to practice using new knowledge prior to using on a live call / meeting
  • Proactively follow post-training evaluation processes and maintain professional relationships with business leaders and partners ensure accurate and timely understanding of program successes and challenges.
  • Identify and implement tools and technologies to enhance sales effectiveness and efficiency. Evaluate existing sales enablement platforms and recommend improvements or new solutions as needed.
  • Establish and conduct curriculum review and modification process to support the continual improvement of product offerings.

What you'll bring

  • Bachelor's degree in Business Administration, Education, Instructional Design, or a related field.
  • Minimum of 5+ years of experience in sales enablement, training, or learning and development roles, preferably in a fast-paced, technology-driven environment.
  • Strong understanding of instructional design principles and adult learning theories.
  • Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner.
  • Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and learning management systems (LMS).
  • Collaborative mindset with the ability to work effectively with cross-functional teams and stakeholders.
  • Analytical skills to measure and analyze the impact of sales enablement programs on business outcomes.
  • High comfort level with technology and ability to quickly learn and utilize new software applications
  • Ability to effectively organize work, prioritize and manage time in a dynamic, fast-paced environment. Solutions in corporate training environments
  • Strong individual leadership skills, demonstrated through work ethic and professionalism, proactively taking initiative and offering solutions to challenges whenever possible.
  • Experience in project management, including the ability to manage multiple initiatives simultaneously and deliver results on time and within budget.
  • Ability to impart technical knowledge to a wide variety of audiences
  • Experience in project management, including the ability to manage multiple initiatives simultaneously and deliver results on time and within budget

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

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U.S. Voluntary Demographic Questions

Here at CarGurus, we are serious about our dedication to building a diverse workplace, where our employees can bring their best selves to work in order to learn, thrive, and do great things together. In recent years, we’ve doubled down on our commitments to ensuring we are a values-driven culture supported by strong individuals and leaders. This commitment extends to hiring, where we have set high standards for ourselves to run a positive and inclusive process.

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If you prefer not to answer, that’s fine. However, we hope that you will choose to answer so we can gather as much data as possible, and use it to continue making CarGurus a vibrant, diverse, and special place to work.

The legal stuff: We’re committed to providing equal opportunity in employment on the basis of individual merit and personal qualifications to all employees and applicants for employment, regardless of race, color, religion, religious creed, ethnicity, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, physical or mental disability (handicap), medical condition, protected medical leaves, genetic information, military or covered-veteran status, marital status, height, weight, certain criminal records, or any other classification protected by applicable federal, state or local law.

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