Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work’s made a real impact. We’re the most-visited car-shopping site in the US, and we’re expanding globally. Ready to come along for the ride?

The Sales Account Manager will focus on maintaining and expanding CarGurus’ existing customer base in Quebec through the analysis of performance data, re-negotiation of subscription rates, prospecting of potential up-sell and cross-sell opportunities, and mitigation of customer churn. Additionally, Sales Account Managers are responsible for active account management including, but not limited to, addressing and resolving all issues that customers may encounter with their subscriptions. Traveling into the market (Canada) may be required on an ad-hoc basis, for marketing events, and or important client meeting(s). As a top-tier sales professional, it is critical that candidates be persuasive and self-motivated, as they will be expected to manage their own time, set priorities, forecast their pipelines, and meet monthly goals.

CarGurus’ growing customer base will have various concerns and questions about CarGurus, so candidates will need to employ routine customer service skills, be able to listen and respond to dealers, and resolve all issues in a timely manner. In this role, candidates must also be comfortable conveying issues to the larger CarGurus organization. As such, candidates must bring strong analytical thinking, presentation, and problem-solving skills.

Who You Are:

-2-5 years of sales experience in a closing role
-Bachelor’s Degree
-Strong sense of customer service
-Sales pipeline forecasting experience a plus
-Good organizational & problem-solving abilities
-Able to adapt to change within a rapidly evolving business environment
-Strong internal motivation
-Industry experience a plus

CarGurus Culture:

At CarGurus, we invest in our people’s professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the company—our way of showing that we want you here for the long haul. 

We work hard every day to build the world’s most trusted and transparent automotive marketplace, but trust and transparency don’t just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potential—where you don’t just fit, you thrive. We don’t discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

In addition to the US, CarGurus operates sites in Canada, Germany, Spain, Italy, and the UK—with other markets on the horizon. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA and London, UK. Check out our careers page to learn more. 

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U.S. Voluntary Demographic Questions

Here at CarGurus, we are serious about our dedication to building a diverse workplace, where our employees can bring their best selves to work in order to learn, thrive, and do great things together. In recent years, we’ve doubled down on our commitments to ensuring we are a values-driven culture supported by strong individuals and leaders. This commitment extends to hiring, where we have set high standards for ourselves to run a positive and inclusive process.

To help us recruit and hire in a way that is respectful of all candidates, we invite you to anonymously self-identify about gender, sexual orientation, race/ethnicity, veteran status, and disabilities. Any information provided is completely voluntary, anonymous, and analyzed in aggregate by a small group on our People & Talent team.

If you prefer not to participate, that’s fine. However, we hope that you will choose to answer so we can gather as much data as possible, and use it to continue making CarGurus a vibrant, diverse, and special place to work.

The legal stuff: All individuals that are seeking employment at CarGurus are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy, veteran status, gender identity, gender expression, or sexual orientation.

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