Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work’s made a real impact. We’re the most-visited car-shopping site in the US, and we’re expanding globally. Ready to come along for the ride?

What You'll Do:

Our Site Reliability Engineering team applies industry-standard methodologies and principles to ensure service reliability and resiliency. We accomplish this by:

  • Collaborating with Engineering and Product Managers to define SLOs and monitoring of well-designed SLIs
  • Embedding with Engineering teams and independently addressing or collaborating to complete architectural improvements
  • Being the primary point of escalation for major incidents involving assigned services
  • Participating in an on-call rotation
  • Owning our Incident Response Process, including conducting blameless Postmortems
  • Improving robustness by automation of workflows, process improvements, CI/CD pipelines, and integrating modern toolsets
  • Refusing to accept manual work as a solution to areas of weakness
  • Partnering with Engineering teams to ensure new services are production-ready
  • Championing our organizational standards for architecting, deploying, and scaling our products
  • Making Data-Driven decisions to drive continuous improvement
  • Evolving our tooling, logging, monitoring and alerting systems to increase observability and transparency

Who You Are:

  • Proven background in software engineering with multiple languages and a firm belief in continuous testing and delivery, or significant relative operational experience running services at scale
  • A bias for action, but sufficient emotional intelligence to approach colleagues with positive regard and understanding their challenges and decisions
  • Curiosity and the acceptance that there are always ways to learn and grow
  • The desire to be an active contributor in a collaborative and fast-paced environment
  • Excitement in solving puzzles, discovering how a new service or tool works by identifying the individual components, libraries, and relationships it is built upon
  • Understanding of technologies beyond coding such as Systems Engineering, Load Balancing, Configuration Management, Networking, Operating Systems, Troubleshooting, and Monitoring
  • Comfort in dealing with Incidents and Availability Issues
  • Familiarity with working with Cloud and Bare Metal infrastructure
  • Exposure to industry standard observability tools and services

Technologies We Use

Terraform, Honeycomb, AWS, Prometheus, Java, Go, Ansible, Chef, Grafana, Docker, Kubernetes, Kafka, Elasticsearch, Sentry, Bazel, Concourse, Artifactory

At CarGurus, we invest in our people’s professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the company—our way of showing that we want you here for the long haul.

We work hard every day to build the world’s most trusted and transparent automotive marketplace, but trust and transparency don’t just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potential—where you don’t just fit, you thrive. We don’t discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

In addition to the US, CarGurus operates sites in Canada, Germany, Spain, Italy, and the UK—with other markets on the horizon. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA and London, UK. Check out our careers page to learn more.

 

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U.S. Voluntary Demographic Questions

Here at CarGurus, we are serious about our dedication to building a diverse workplace, where our employees can bring their best selves to work in order to learn, thrive, and do great things together. In recent years, we’ve doubled down on our commitments to ensuring we are a values-driven culture supported by strong individuals and leaders. This commitment extends to hiring, where we have set high standards for ourselves to run a positive and inclusive process.

To help us recruit and hire in a way that is respectful of all candidates, we invite you to anonymously self-identify about gender, sexual orientation, race/ethnicity, veteran status, and disabilities. Any information provided is completely voluntary, anonymous, and analyzed in aggregate by a small group on our People & Talent team.

If you prefer not to participate, that’s fine. However, we hope that you will choose to answer so we can gather as much data as possible, and use it to continue making CarGurus a vibrant, diverse, and special place to work.

The legal stuff: All individuals that are seeking employment at CarGurus are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy, veteran status, gender identity, gender expression, or sexual orientation.

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