Let’s get to know each other
At Care/of, we take the guesswork out of feeling better by helping people build custom vitamin routines based on their unique needs. Whether it’s our personalized daily vitamin packs and powders through our direct-to-consumer business, or our multivitamins and blends with our retail partner Target, our products are backed by science and include a combination of highly-researched nutrients and traditionally used herbs. By providing honest guidance and better ingredients, we aim to help people feel empowered to make the right choices for their health.
Since our launch in 2016, we have raised capital from top investors including Goldman Sachs Investment Partners, Goodwater Capital, Tusk Ventures, RRE Capital, Juxtapose, and Bayer. In late 2020, Bayer secured additional investment in Care/of giving it majority ownership. By joining forces with Bayer, we are able to expand our ability to connect directly with new and existing customers and elevate our unwavering commitment to science-backed guidance, quality ingredients, and sustainable practices.
We’re excited to meet you!
What you’ll do:
As the Fulfillment Manager you will be responsible for supervising our Fulfillment Center employees in a manufacturing and assembly environment. Reporting directly into the Director of Operations, you will plan and assign work, implement procedures, performance manage and recommend improvements in production methods, equipment, operating procedures and working conditions.
- Ensure effective employee relations. Engage in collaborative employee coaching and development. Resolve employee issues through problem resolution
- Balance safety, quality, productivity and morale to achieve positive results in all areas
- Provide weekly KPI progress reports to management
- Measure performance and provide feedback at a team/individual level
- Administer all policies in a timely manner, including time and attendance, along with documented coaching sessions
- Help build out the fulfillment infrastructure, including SOPs, Operating System, and Culture
Where you’ll be:
For this role, you will be expected to spend your time working at the Fulfillment Center (four days/week).
Who you are:
- Have a Bachelor’s degree coupled with 2+ years of experience in a production environment. In lieu of a Bachelor’s degree, an Associates degree with 5+ years of direct supervisory experience
- A dynamic leader with experience managing, coaching and motivating a team through engagement incentives.
- Demonstrated history of implementing process improvements
- Expert communicator and relationship driven leader, brimming with positivity, warmth, and empathy, and a customer-centric mentality
- A data-driven decision maker with strong analytical thinking who has the ability to proactively identify gaps within fulfillment, and the motivation to resolve issues in a timely manner
Extra carrots 🥕 (preferred, but not required):
- Lean Six Sigma Certified
- Facilitator of classroom training
- Experience working in a regulated industry (strong preference in a FDA environment)
Even if you don’t meet all the requirements, we still encourage you to apply! If you’re submitting a cover letter, please note what makes you perfect for this role with the qualifications you have.
Why Care/of:
- Competitive salary + compensation package
- Competitive insurance packages with free medical, dental, vision plans.
- Unlimited vacation time because you deserve it.
- Free vitamins and powders
- Wellness perks with free access to online meditation services + fitness reimbursements (at-home workouts count!)
- Virtual team-building events because we value staying connected and building community.
- Socially and culturally relevant experiences geared towards personal + professional learning & development.
- Working with an amazing, fun-loving, spirited group of people.
Our Core Values:
Be Humble: Engage in debate with an open mind. Embrace feedback and being wrong when presented with data that shows there is a better option.
Be Honest: Deliver the truth with humor and love; Recognize and stand up against discrimination on any basis, including race, sex, gender, sexual orientation, religious background, age, or mental and physical abilities - in our work and beyond.
Be Thoughtful: Attack hard problems with thoughtful tenacity. Don’t shy away from complex problems with complex solutions.
Be Different: Kill your darlings. Don’t be afraid to rewrite something once effective, loved, or widely accepted in the past. Evolution is wonderful. Push against banality and the status quo.
Our commitment to you:
At Care/of, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Care/of does not discriminate and will not make any hiring decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability and require accommodation during our interview process, please let us know how we can help make the interview process fair to your needs.