You are unique. So are we.

Care/of (takecareof.com) is a fast-growing, venture-backed wellness startup. We offer personalized daily vitamin and supplement packs, recommended for people based on their diet and health goals. Delivered with a touch of joy. Care/of launched in 2016 and is based in New York City. (And we’re excited to meet you.)

What you'll do:

The Continuous Improvement team at Care/of takes a very proactive approach in developing strategies and analyses to improve our operations and production. We are based between our office in Manhattan and our Fulfillment Center at the Brooklyn Navy Yard in NYC.

As the Director of Continuous Improvement, you will lead continuous improvements projects and special projects across our supply chain, fulfillment and logistics. You will support the launch of new products, drive the identification and implementation of new technologies at our fulfillment center, and oversee cross-functional operations improvement projects to help us build and grow a more efficient operation. Reporting to our Head of Fulfillment, you’ll partner closely with our Engineering, Data Science, Customer Experience, and Physical Product teams to craft, automate, and optimize fulfillment and logistics processes, driving scalability and making a significant impact on the Care/of customer experience.

  • Manage, coach and mentor the continuous improvement team tasked with a mission to achieve zero-loss utilizing TPM and Lean principles and methodologies
  • Act as Care/of’s internal consultant to define, lead, develop and drive projects from ideation to execution. Identify operational inefficiencies, root causes and execute on a solution plan to problem solve
  • Identify and recommend new technologies for the fulfillment center. Build the business case. Source and implement the solutions working with internal and/or external partners in order to promote process efficiency, remove redundancy and introduce automation
  • Lead special strategic initiatives across the organization that drive margin growth and process improvements
  • Be a leader in the operations team and define the operational strategy and roadmap for the organization

Who you are:

  • Bachelor’s degree in Business, Engineering, Economics, Operations Research or relevant field, preferably with a quantitative focus
  • Backed by 10+ years of experience in a highly operational, analytical role
  • Honed leadership skills of 5+ years developing successful teams
  • Direct experience implementing change management through Lean and Six Sigma tools via Toyota Production System (TPS) or similar model with measurable ROI
  • Seasoned professional integrating new product launches with existing product lines
  • Highly proficient in analyzing large data sets (SQL a plus)
  • Armed with a demonstrated track record of translating business goals into actions and measuring the impact
  • Experienced leading cross-functional initiatives and managing large projects with internal and external partners, including new technology/software projects
  • Ability to navigate ambiguity and communicate successfully across all levels of the organization, from the fulfillment associates to the executive team
  • Willing to roll-up your sleeves to take on the nitty-gritty execution tasks that come with an early-stage start-up

Extra carrots:

  • Start-up experience
  • Nutritional supplements, food, or pharma experience (or other similarly government regulated industries)
  • Direct-to-consumer experience
  • Operational Excellence experience
  • Setting up “green field” (new) facilities          

Some benefits and perks of working at Care/of:

  • Competitive salary + equity
  • Competitive insurance packages
  • Free vitamins 💊
  • Ability to shape a high-growth, dynamic brand
  • Working with an amazing, fun-loving, spirited group of people

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