Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Role

We are seeking a dynamic and highly responsible Safety & Real Estate Manager to oversee all aspects of physical safety, security, and real estate, facilities management at our Egypt offices based out of Cairo. 

The successful candidate will ensure a safe, secure, and well-maintained workplace that meets both organisational needs and regulatory standards.

What you'll do

 Physical Safety & Security:

  • Security Operations: Oversee the security operations, including supervision and ensure that access controls, surveillance systems, FF&FP, and alarm systems are functional and effective.
  • Incident Management: Lead investigations for safety breaches or security incidents, ensuring timely reporting and appropriate corrective measures.
  • Local Emergency Response: Coordinating the immediate response to incidents 
  • Safety Protocols: Develop, implement, and regularly update workplace safety policies and emergency response plans to comply with local and company-wide regulations.
  • Emergency Preparedness: Organise fire drills, evacuation procedures, and other emergency response training for employees.
  • Health & Safety Compliance: Ensure compliance with national health and safety laws, as well as Careem’s internal safety policies. This includes regular audits and inspections.
  • Risk Assessments: Conduct periodic risk assessments and vulnerability studies to identify and mitigate physical and operational risks in the office environment.
  • First Aid & Emergency Kits: Ensure that the workplace is equipped with appropriate first aid and emergency equipment and that employees are aware of their locations and uses.

2. Real Estate:

  • Facility Management: Oversee the daily operations of the office premises, including maintenance, repairs, and ensuring cleanliness and functionality of all Careem facilities in KSA.
  • Vendor Management: Manage relationships with external service providers, including cleaning staff, maintenance contractors, and suppliers.
  • Space Utilisation: Monitor office space utilisation and recommend adjustments to office layouts to maximise productivity and cost-effectiveness.
  • Lease Management: Handle lease agreements for office spaces, ensuring renewals, payments, and negotiations are handled efficiently, in timely manner and in compliance with company guidelines.
  • Project Management: Administrate occasional capital expenditure facility upgrades and enhancements.
  • Records Management: Maintain accurate and up-to-date records, including Leases, Contracts, office policies/procedures, guidelines and compliance with regulatory standards.
  • Office Supplies & Inventory: Ensure that office supplies and equipment are adequately stocked, and manage the procurement process.
  • Budget Management: Prepare and manage the budget for office expenses, including rent, utilities, maintenance, and security services.
  • Employee Support and Communication: Serve as the first point of contact for employee needs, including onboarding new hires, arranging workspace, seating plans and troubleshooting office-related issues
  • Event Planning: Organize office events, F&B, meetings, and team-building activities.
  • Other: Support Real Estate Director and Real Estate Team with other projects and tasks incl but not limited to; parking management, visitor management, Landlord liaison.

What you'll need

  • Bachelor’s degree in Facility Management, Safety, Security, Business Administration, or a related field.
  • Professional qualification e.g. Certified Safety Professional (CSP), Occupational Health and Safety (OHS) Certification
  • Proven experience in safety, security and/or facilities management.
  • Strong knowledge of local health and safety regulations.
  • Excellent organisational and leadership skills.
  • Strong problem-solving and communication abilities.
  • Ability to manage multiple tasks and prioritise effectively.
  • Fluency in English & Arabic

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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