Product Manager, Card Provisioning - Careem Pay 

Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem, which was recently acquired by Uber, is expanding services across its platform to include payments, delivery and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 100 + cities across 14 countries and has created more than one million job opportunities in the region with headquarters based in Dubai and Berlin.

As a Product Manager in Careem Pay team, you will be leading and owning products and services that enables paying experience for customers and captains (drivers) in a delightful and compliant fashion across the Middle East and North Africa. The role is based in our Dubai office.

About the role

As a Product Manager you will:

  • Launching and scaling card-issuing business across Careem countries, and the ability to translate user needs into product requirements
  • Be both tactically and strategically focused (be a product owner and a product manager)

  • Own the vision and be the expert for your product roadmap for your product/service

  • Be a leader in championing for your product across all stakeholders internal and external including city teams, marketing and other line of businesses like ride hailing, food, order anything.

  • Possess customer empathy and curiosity mindset - defining customer value propositions based on personas (design thinking approach).

  • Define, prioritize and groom the product backlog, create actionable user stories and epics that are clearly visible for co-located development teams (technical lead/engineering manager)

  • Perform A/B testing working with data scientist(s) to validate and iterate product increments to demonstrate customer and business value.

  • Be both data-driven to solve large problems that have meaningful impact and improvement on millions of people’s daily lives.


Requirements

  • 2 + years of payments experience in Fintech ecosystem and + 3 years of experience within the team of a card issuer, or card issuer/processor or card program manager

  • Demonstrate the ability to work with large, cross-functional (e.g. product, sales, strategy, marketing) and cross-regional teams, coordinating multiple initiatives at once with a hands-on mentality, proven commercial edge and entrepreneurial track record.

  • Demonstrated ability to use data for analyzing, reporting and efficiently responding to data in order to make informed product decisions.

  • Design thinking experience and mobility background is a plus but not a requirement

What do we offer you?

Working in an international environment with colleagues from 70+ nationalities, ownership culture, flexible working hours, unlimited (paid!) holidays and the latest technologies

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