Job Title: KYC Officer  

Reporting Line: Director – CareemPay Compliance  

Overall Description: 

CareemPay Compliance is the team responsible for leading a program to document and maintain financial regulatory compliance for Careem's suite of CareemPay products. The team is dedicated to the continuous evaluation and assurance in meeting the regulatory requirements issued by the UAE Central Bank under the SVF regulations. 


We are looking for experienced financial compliance executives who will be an integral part of Careem’s inaugural journey into e-money services in the UAE. You need to be able to quickly understand Careem’s operating model, ask the right questions to local teams, spot regulatory gaps, and propose improvement. 


This role will ensure continuous regulatory compliance and improvement across a wide range of product offerings and work closely with the Director CareemPay compliance to ensure seamless implementation of the compliance program.  




  •  A high performing individual looking for a challenging new opportunity in the KYC field. The person should be adept at evaluating risk based upon customers’ profile and conduct due diligence as well as implement mitigations to appropriately de-risk customers.  

Job Duties:

  • Clearly and efficiently communicate to Front Office/Transition Management/Middle Office teams
  • Coordinate with Sales, Account Opening teams and clients to acquire outstanding client Customer Due Diligence (CDD) and/or Regulatory documentation 
  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
  • Ensure Customer Due Diligence (CDD) and/or Regulatory documentation are accurate and complete when captured in source systems
  • Escalate client and business issues to senior management
  • Perform public and internal research to compile AML/Non-AML due diligence information
  • Understand Legal Entity structures
  • AML/CTF and Regulatory Subject Matter Expert such as CBUAE & FIU

Knowledge, Skills, Abilities

  • Previous experience in e-money services is strongly preferred
  • Bachelor of Commerce / Business Administration / Law 
  • Strong academic credentials 
  • Strong legal skills 
  • Strong people Skills 
  • Strong leadership skills 
  • Strong communication Skills 
  • Strong problem-solving skills 
  • Strong investigative skills 
  • Strong Audit & inspection skills 
  • Effective report writing skills 
  • Full understanding of the laws & regulations 
  • Full understanding of the products & services 
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity 
  • Ability to work both independently and as part of a team with professionals at all levels 

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