At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organization that inspires. Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities. The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app.

You will Will be responsible for handling the core of our business which is our captains. The Supply Lead will mainly be handling key day-to-day activities that will assist the team in the growth, support, onboarding and quality of the supply.


In order to enhance the Acquisition channels and growth targets, you will

  • Stretch supplier’s performance for captain acquisition and supplier fleet to maintain growth and profitability of the fleet
  • Run a monthly cost analysis per captain and each channel performance and outputs to reach growth performance efficiency
  • Set, calculate, and upload all suppliers’ incentives
  • Explore new acquisition channels , enhance Activation rates for existing channels 
  • Maintain a clear communication with all suppliers to ensure all policies are in place
  • Solve suppliers’ inquiries and issues
  • Conduct regular meetings with top suppliers
  • Manage limo commission calculation and analysis
  • Align with relevant departments in creating queries and dashboards to track department KPI’s


  • Bachelors in Commerce or any relevant subject
  • Strong analytical skills, SQL is a plus
  • Good Microsoft -Excel Skills
  • Good Communication skills: Understands and believes in the power of teamwork
  • People Management: Good leadership skills to manage the team and stretch their performance
  • Good understanding about team delegation
  • 3-5 years of experience in supply operations with a strong desire and passion to grow, learn and is a great team player 

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