At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organization that inspires. Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities. The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app. Our goal is to simplify people’s daily lives so that they can spend their precious time and mindshare on things that really matter and on realizing their potential.

About the role:
 
We're looking for a Customer LTV Manager to join the growth team. You will be responsible for driving upticks in customer's retention and transactions, to increase the lifetime value of our customers.
 
Responsibilities:
  • Embark on exploratory data analysis projects to achieve better understanding of customer's LTV and discover untapped areas of growth to scale and programmatically automate the growth process.
  • Own the customer lifecycle management process - by running campaigns and working with product teams on features and improvements.
  • Run continuous A/B tests for different ideas.
  • Work in cross-functional teams with product, engineering and marketing side by side.
  • Build dashboards for monitoring KPIs and performances.
  • Provide guidance to the organization on targets and budgets.
Qualifications & skills required:
  • You have 4+ years of work experience in a similar role and have a degree from an accredited university. Preferably from Computer or other Engineering perspective (Optional)
  • Analytics / Data driven approach: Clear understanding of data, analytics, metrics and statistics
  • SQL (must have),
  • Tableau (nice to have)
  • Programming knowledge : preferably python
  • A/B testing and data analytics experience
  • Machine learning skills is a plus
  • Extremely curios to learn
  • Highly collaborative
  • Detail, Performance and results oriented

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