About the Role:

We are looking for a Business Analyst to join our world-class Growth Marketing team. 

The purpose of the Business Analyst role is to lead the SA customer growth data and insights strategy. You will be accountable for providing visibility and insights to decision-makers based on data analysis. This role will work closely together with the General Managers, Product teams, Marketing Managers and the Central Growth Team, providing regular reporting, insights and solutions to various growth issues.


  • Develop the views for all customer events and interactions
  • Act as the first point of contact to answer all business data queries
  • Lead exploratory data analysis projects to achieve a better understanding of customer lifestyle and behavior to help discover untapped areas of growth and optimization
  • Define and track the appropriate key metrics for team's OKRs
  • Plan and develop effective reporting solutions by utilizing engineering best practices and using various BI tools         
  • Present appropriate analysis and commentary to technical and non-technical audience 
  • Lead building solutions to support in campaign management, by building processes that ensure unbiased experiment planning and running the post campaign analysis
  • Design and support implementation of ETLs/ELTs
  • Orchestrate automated reporting of main metrics to stakeholders
  • Provide concrete data-driven insights          


  • 3+ years of experience working in an analytical role
  • 3+ years of demonstrated experience with business intelligence and visualization tools creating management dashboards
  • Experience in leading a small team
  • Expert at writing SQL queries against large amounts of data
  • Strong analytical skills and a passion to work with large sets of data
  • Passionate about learning new technologies and working on a product of massive scale and impact
  • Self-starter with excellent communication and organizational skills
  • Ability to get hands-on in a complex operational environment
  • Must be process orientated and a logical thinker with good attention to detail
  • Working knowledge with reporting tools such as Tableau, MicroStrategy or Looker
  • Experience in ETL / ELT is a plus

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