About the role
- Leverage insights from analytics data by providing analyses, reports and dashboards for initiatives
- Day-Day Merchant Operations - Monitoring performance of merchant on the platform and taking appropriate actions to ensure a reliable experience on the platform
- Stakeholder Management - Coordinate with internal and external stakeholders to provide and overview of merchant performance and identify opportunities for improved experience and growth
- Actively contribute to the data-driven environment of Careem with best practices, methodology and data visibility.
- Ability to get hands-on in a complex operational environment
- Ability to manage multiple tasks and work with tight deadlines
- Confident, outgoing, and with a predisposition to teach others
- Ability to effectively troubleshoot problems and work collaboratively within a team environment
- A strong understanding of the operations and ability to comb through large data sets to find actionable insights to drive business goals.
- Experience working within a similar role and industry is highly desirable
- Educated to BS/MS level (or equivalent) within a subject relevant to the position
- Proficiency in Microsoft Excel and SQL