Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 120 cities across 15 countries and has created more than one million job opportunities in the region🌎.

About the role

As an INDUSTRY INSIGHTS MANAGER you will part of the Global Insights team and be responsible for building and driving the agenda of providing Industry trends and insights to help leadership teams at Careem make insight driven growth decisions . In process, you will:

  • Acquire and share deep knowledge of the ridehail, food delivery and payments industry (industry trends, unit economic analysis, market share etc) and highlight key business challenges that affect competitors and Careem comparatively 
  • Develop both industry specific and general market analysis and deliver these to stakeholders (strategy team, markets)  to help them make informed growth decisions
  • Help translate insights into action through decision making frameworks and analytical guidance to help drive actionability of projects 
  • Gather and use data from various internal and external sources , turn them into insights that will help the central strategy team and Mountain Peak teams realize the opportunities 


  • The role reports into Head of Customer Insights. Dotted line reporting in PAK (TDB with Zeeshan Baig & Shazad Jamal) 


  • Bachelors or Masters degree
  • Ability to influence- by providing recommendations and influence decision making  
  • People management - good to have 
  • Ability to manage stakeholder and  be the gatekeeper for industry trends and competitor analysis 
  • Comprehensive computer skills including database searching, Power Point, word processing, spreadsheet analysis and online research
  • Ability to articulate research questions and form hypotheses, review and synthesize existing literature
  • Ability to formulate research designs and data/measurement requirements, collect, manipulate, and integrate data sources and communicate results effectively
  • Exceptional analytical and problem solving skills 
  • Ability to work effectively with people at all levels in the organisation
  • Ability to effectively operate with flexibility in a fast paced , constantly evolving team environment and ability to navigate through ambiguity and work independently 

Key Performance Indicators

  • Fast accurate and comprehensive data analysis
  • Stakeholder feedback/ review on deliverables shared  
  • Proactivity shown at finding alternative solutions to problem solving 
  • Collaboration with external vendors and internal stakeholders to achieve completion of tasks

…Oh, and also, we’re looking for someone who can take ownership, who is of service and who shoots to the moon and beyond. Is this you? We’re looking forward to seeing your application! 🚀

What do we offer you? Working in an international environment with colleagues from 70+ nationalities, a flat hierarchy, flexible working hours, unlimited (paid!) holidays and, the latest technologies and full ownership!

#YallaLetsGo #Careem #BeCareem #ToTheMoon

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