Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride- hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 130 cities across 15 countries and has created more than one million job opportunities in the region and host over 30 million users.

About the role

The role holder will be responsible for the below : 

Data/HR Databases:

  • Ensures that all data received is accurate before processing
  • Ensures that all data requests are processed in the appropriate database/system or passed on/back to the relevant individual/area
  • Responsible for the integrity of the HR, payroll & benefit data held within the HR databases
  • Ensures all information is passed on to the payroll accurately and on time either via the appropriate system or the agreed paperwork/manual solution
  • Liaise and coordinate all necessary related information to internal teams and external agencies where required
  • Runs system generated reports to provide information when requested
  • Run system generated reports to validate data entry

  Special Projects / Ad hoc Requirements:

  •   Participate in special projects when required

  Other Duties:

  • The job description is intended to describe only the main duties. Jobholders are expected to maintain flexibility and perform all other reasonable duties that relate to the work.


A minimum 2 years of experience Data Processing, with experience of data management ideally in a multinational organisation including good working knowledge of:

  • Front and backend knowledge of Oracle Payroll HCMS and/ or equivalent HCMS 
  • Data Management
  • Shared Services experience is a plus
  • Experience of working with Customer Relationship Systems (CRM)
  • Proficient in Microsoft Office (with excellent Excel skills (V-Lookup, Pivot tables, conditional Formatting), Word (Mail Merge) and PowerPoint and its component parts) and /or G-suite 
  • Some knowledge of, or interest, in the Start-Ups
  • High attention to detail is essential
  • Able of work to deadlines
  • Numerate
  • Strong administrative and coordination skills
  • Service Delivery


Skills & Attributes

  • Good numeracy skills and a confidence to work with numbers and data
  • Learn and demonstrate follow-up and problem-solving skills
  • Ability to cope well under pressure, work on own initiative, prioritise tasks and manage workloads 
  • Ability to work accurately and with attention to detail
  • Tact, diplomacy and an appreciation of the importance of working with confidential information
  • Proven commitment to delivering quality, customer focused services
  • Excellent communication skills, both written and verbal in English and Arabic


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