Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation.

Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 120 cities across 15 countries and has created more than one million job opportunities in the region

Key Responsibilities:

  • Awesome stakeholder management skills to ensure that the existing and potential partners go as smoothly as possible
  • Collaborating with other team members to ensure that targets are met and Captain experience is not compromised
  • Challenging existing processes and ideas to ensure the continuous improvement
  • Looking into captain issues, analyzing their problems and coming up with out of the box solutions
  • Working on adhoc projects as required
  • Captains performance management

About the Candidate

The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.

  • Ability to get hands-on in a complex operational environment
  • Ability to manage multiple tasks and work to tight deadlines
  • Confident, outgoing, and with a predisposition to teach others
  • Good technical proficiency, literacy skills and a competent computer user
  • Ability to effectively trouble shoot problems and work collaboratively within a team environment
  • Excellent technical proficiency, literacy skills and a competent computer user
  • Experience working within a similar role is highly desirable
  • Experience working within the technology industry/start-up environment is highly desirable
  • Educated to BS/MS level (or equivalent) within a subject relevant to the position
  • Fluency in written and spoken English and Urdu is a must

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