Job Overview


Supreme Customer Service is fundamental at Careem, and we want to wow our Captains (drivers) every time! The purpose of the Supply Intern role is to assist the local Operations teams in doing just that. This role involves working on a shift basis that may include some weekend work. Key responsibilities include:

 

Responsibilities 

  • Always be CAREEM to captains
  • Support in one or all of the key functions of quality management, captain acquisition and on-boarding, captain support, supply performance, captain happiness
  • Collaborate with other team members to ensure the meeting of KPIs during a shift
  • Brainstorm ideas and critically re-think every process, all the time
  • Always being there for captains and colleagues

 

Qualifications/Skills required

 

  • Ability to get hands-on in a complex operational environment
  • Ability to manage multiple tasks and work to tight deadlines
  • Confident and outgoing
  • Ability to effectively troubleshoot problems and work collaboratively within a team environment
  • Excellent technical proficiency and analytical skills

 

 


 

 

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