Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.
Full Time M-F 9:00 am to 5:30 pm
Summary:
As a Referral Center Assistant at Care Dimensions, you'll play a pivotal role in ensuring seamless patient referrals. Working under the guidance of the Referral Center Supervisor, your focus will be on providing exceptional customer service and operational excellence. Responsibilities include verifying insurance coverage, precise data entry of prospective patients, managing intake paperwork, and promptly addressing intake calls. You'll ensure that patient referrals at Care Dimensions are handled appropriately and expeditiously and that all transactions are appropriately documented. Join us in making a meaningful difference in the lives of our patients and their families.
What you'll Bring:
High school diploma required, Associates Degree preferred.
Minimum one (1) to three (3) years’ work experience in a health care or medical office environment.
Proficiency in MS Office/Excel/PowerPoint/Outlook and healthcare specific systems and databases required.
Professional and pleasant telephone manner.
Ability to handle confidential information with integrity and maturity.
Ability to communicate effectively with co-workers and the public, personally and by telephone.
Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!
Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly encourage people of color, those that identify as part of the LGBTQ+ community, veterans, and individuals with different abilities to apply. Applicants needing a reasonable accommodation during any part of the interview process may request one. The more inclusive we are, the better our work will be.