Reports to: VP, Solutions Engineering

Location: Remote, US

We're looking for a detail-oriented technical operations engineer to support and optimize our Customer Data Platform. In this role, you will own the research, diagnosis, and resolution for product-related technical issues, independently and alongside cross functional teams.

We're counting on your experience, inherent curiosity, and tenacity to uncover the root cause of issues and champion necessary process/product improvements. This is a high visibility role where you'll get to flex and hone your technical, client support and process improvement skills.

As a Data Engineer, you will:

  • Respond to and resolve customer help desk requests
  • Troubleshoot and identify root causes for complex data processing issues
  • Alert management immediately regarding any system failure affecting the security, confidentiality, availability and integrity of S3 and customer data
  • Develop methods to convert client data to appropriate formats
  • Investigate anomalies in data or data handling that prevent successful platform execution
  • Identify opportunities for improvement and automation in existing data flows
  • Work with Client Success, Engineering, and Data teams to solve complex client challenges

You have:

  • Advanced experience with SQL and knowledge of Python
  • Process virtualization and orchestration tooling experience: Docker/Kubernetes, AWS Lambda, AWS EMR, AWS Fargate
  • Data queueing, storage and transformation tooling experience: Kafka or Kinesis, AWS SQS, Hive, Presto(Athena)/Dremio, S3, Spark/Flink, CSV/Parquet/ORC, MySQL/Aurora
  • Familiarity with analytical cloud warehouse solutions: Snowflake, Redshift
  • Overt respect for PII and bias for customer data safety and security
  • Exceptional written and verbal communication skills – extraordinary listening skills.
  • Bachelor's Degree in Computer Science, Mathematics, Information Systems, or Engineering discipline, or commensurate work experience

You are:

  • Process-driven, detail-oriented, and a self-starter
  • Familiar with and successful in busy, fast, empowered start-up environments

We offer:

  • Lifestyle Spending Account - Company funded account that can be used for physical, emotional, and financial wellness!
  • Flexible PTO
  • Healthcare benefits that go into effect day one
  • Employer funded Health Savings Account (HSA)
  • Paid Maternity and Paternity Leave
  • Competitive compensation
  • Equity grants for all employees

About Cardlytics

At Cardlytics (NASDAQ: CDLX), we created an industry…but we are just getting started. From idea inception at a kitchen table in Atlanta to now publicly traded on NASDAQ with offices around the world, we are proud of the work we've accomplished and are looking for more smart and creative minds to join us on our mission.

By using data for good, we connect brands with real people through their banks' digital channels (think: online and mobile apps). And when we make these connections, everyone wins - brands drive more sales, banks drive more loyalty, and people receive more cash back. It's that simple.

So how exactly does it work? Through our partnerships with financial services companies like Chase, Bank of America, Wells Fargo, and Venmo, we have insights into one out of every two card swipes in the U.S. This equates to roughly $3.1 trillion in annual purchase spend from more than 161 million bank customers.

Respecting this complete view of the consumer, we can create mutually beneficial relationships between those consumers and their favorite brands and financial services partners. These are relationships that otherwise would not have happened without our help. It's our advanced targeting that drives advertising performance - because performance matters, and it's our superpower.

Are you ready to become a shareholder and join a team filled with creatives and data scientists, consultants, and artists, to help redefine marketing?

We are committed to diversity, equity and inclusion, and leveraging our unique perspectives to grow our company to new heights, while ensuring Cardlytics is a great place where great people want to be.

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