About Us:

Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant experience and technology that enables customized outcomes for patients, doctors, hospitals, insurers, and manufacturers. We are laser focused on creating the best healthcare experience for our customers and driving meaningful value and better outcomes for every participant in the healthcare system. Capsule has raised over $500MM from the best healthcare and technology investors in the world to pursue our mission of building a pharmacy that works for everyone. 

Our values are: everybody needs some looking after sometimes and winning together. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be better. We work hard to teach and share our successes to help one another be successful. We anticipate our teammates’ needs and communicate early and often, using the input of our peers to operate both fast and right. We have tremendous ambitions and a lot of fun pursuing them — if that excites you, we’d love to have you join us.

About the Role:

As Senior Partnerships Product Designer you will be responsible for the design of products and services we create for our healthcare partners to make their patients’ experience seamless and efficient. In addition to owning the interaction and visual design of a suite of products, you will partner with product managers to conduct qualitative customer research and delve into quantitative data, continuously iterating and optimizing. This is a role that will engage both sides of your brain to deliver innovative design solutions and drive strategic product decisions. Key responsibilities of this role are:

  • Continuously iterate and improve upon our existing products to deliver a delightful experience for patients and a more efficient business for healthcare partners.
  • Own the design of completely new products from end-to-end.
  • Design Capsule integrations for our healthcare partners, and develop a playbook of best practices for them to follow.
  • Partner with product managers to perform discovery and define testable hypotheses, build and test interactive prototypes with customers, and collaborate with engineers and implementation managers to ship your elegant design solutions.
  • Create beautiful marketing and sales materials that clearly communicate the value your products bring to a business.   
  • Improve team efficiency and collaboration through better internal products and processes. 

About You:

  • You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others. 
  • You drive results in a way that makes everyone better. You accomplish ambitious objectives while uplifting the team around you. You're a magnet for team members looking to get better and be successful.
  • You strike the right balance between putting enough work in to share something, but not going off into a corner for weeks at a time to polish something to perfection.
  • You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others. 

Requirements:

  • 3+ years of consumer-facing, or equivalent, product design experience
  • An outcome orientated approach to design, objectively measuring your success not by design output, but of the product’s success. 
  • Excellent interaction and visual design skills.
  • Ability to see the big picture, designing experiences that span the digital and physical worlds.
  • Able to work at different levels of fidelity, and pick the appropriate level for the task at hand.
  • Strong verbal communication skills.
  • Able to partner effectively with a broad range of stakeholders.
  • Aptitude and appetite to run end-to-end user testing.

Nice to Have

  • Have design experience working in the healthcare industry.
  • Have worked with external partners.
  • Aptitude and appetite to write in-product or marketing copy.
  • Aptitude and appetite to run end-to-end user testing.

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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