Running a business is hard, we make it easier. Our business credit card has helped over 200,000 businesses access credit and hope to partner with over 1 million by the end of 2025. 

Collections Officer  

Running a business is hard, we make it easier. We have helped over 200,000 businesses access credit and hope to partner with over 1 million by the end of 2025.

Are you friendly, empathetic and customer focused with good communication skills?

Why Capital on Tap? 

  • We’re rated 4.6 on Glassdoor (Check out what our employees say here)
  • We offer tonnes of opportunity to develop, grow and progress - we’re invested in your career!
  • Our Cardiff office is in the city centre - close to public transport links and local amenities and we even have dogs in the office! 
  • We provide free breakfast and snacks (Our kitchen is always fully stocked)
  • We’re a social bunch - we regularly plan fun social events!

We are looking for someone with:

  • Customer service experience (will consider other industries)
  • Passion for the customer journey 
  • Empathy  
  • A friendly and caring nature 

What’s in it for you:

  • Junior Collections Officer -  £22,000 
  • Collections Officer - £24,000 - £26,000 (depending on experience)
  • Generous monthly incentives
  • £1000 annual learning budget to spend on your personal development
  • 28 days holiday (plus bank holidays)
  • Opportunity to progress in the role as the team grows
  • Private Healthcare and Worldwide Travel Insurance
  • Generous Anniversary Rewards

Check out more of our benefits, values and mission here

Diversity and inclusion

We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves. We welcome, consider and encourage applications from anyone that shares this passion.

If you want to progress your career within a fast growing, profitable fintech then click apply (all we ask for is your CV and contact details) and we will get back to you within 3 working days.

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