Role Title: Digital Business Analyst

Role Overview

  • To aid our aggressive growth plans in Malaysia, Capco is looking for strong and dynamic individual with experience. Examples of deliverables/ responsibilities include:
    • Preparing, facilitating, documenting and participating in client meetings/workshops
    • Conducting structured gathering, research and analysis
    • Developing and evaluating procedures, controls, user requirements and functional specifications to identify gaps between current state and future state
    • Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
    • Requirements gathering, functional requirements, user stories and documenting business/data/application/technology architectures, requirement and business rules
    • Business process models/design, logical data models, standard and guidance
    • Documenting and explaining problems and works to resolve software defects, whilst ensuring
    • technical compatibility and end user satisfaction
    • Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
    • Conducting customer interviews and producing meeting summaries
    • Participating in development of new business opportunities: Conducting market/client research and industry analysis
    • Liaising with development team and providing clarifications on customization requirements
    • Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
    • Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
    • Basic scripting and project plans

Experience & Skills

  • Background in one or more of the following areas (Capital Markets, Retail/Commercial Banking, eBanking/Electronic Payments, Risk, Compliance or Capital Markets)
  • Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
  • Strong experience extensive experience writing successful project proposals, experience planning and documenting technology requirements, requirement analysis tools/ methodologies (e.g. RUP,UML)
  • Strong presentation skills, executing related projects
  • A strong interest in digital innovation and new technologies


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