Global context

Capco is a global business and technology consultancy dedicated solely to the financial services industry with more than 5000 consultants across 25 offices in Europe, North America and Asia.

Capco is delivering IT services for its French clients around Credit Derivative and fixed income platforms on both Change The Bank and Run The Bank activities.

As a support team member on Credit Derivatives and Fix income desk, you will be part of a team comprising Apex business analysts, developers and functional and technical support experts, covering full value chain (Front, Risk, post trade)


Murex Credit Junior Technical Support member

Our client is using Murex V3 solution for its Front Office fixed income and credit derivative activity and Murex V2 for Credit Derivative Back Office. The trading is ensured 24/24 from Asia to US, with teams deployed in Tokyo, Hong-Kong, Singapore, London, Paris, New-York and Bangalore.

Murex is the key element to ensure real-time control of PnL and sensitivities, produce EOD Risk indicators, feed the Back office systems, and generate confirmations, accounting and regulatory reporting on credit derivatives perimeter. As part of the team maintaining this central piece of IT architecture, you will deal with a scope particularly wide and rich in terms of functional coverage, Murex modules implemented and interlocutors you will have to interact with.

You will be a part of Murex Credit Support team with focus on Front Office and Risk, therefore your main task will be to keep the day-to-day operations of a business running smoothly by ensuring the good functioning of the Murex platform in production, resolving incidents, answering requests / queries from traders and other system users as well as driving the continuous improvement initiatives with aim to improve platform’s stability and quality.



  • Monitor actively the application
  • Provide assistance to end users for daily activities (Front-Office, Middle-Office and Risk Managers) and ensure continuous communication with them.
  • Resolve incidents (technical issues) in cooperation with other support teams on Murex platform
  • Manage technical problems (analysis, post-mortem, continuous improvement plans)
  • Manage releases (preparation, including Control-M or CFT configuration, test releases in pre-production environments, go-live assistance)
  • Manage environments (technical maintenance)
  • Obsolescence management (from identification to solutioning)
  • Technical architecture (work with developers to check technical solutions proposed for production).
  • Ensure efficient communication and cooperation with local support teams in London, NY, HK…


Expected experience and knowledge:

  • At least 5 years of relevant experience as a technical support team member in Capital Markets, including on Murex solution.
  • Notions of capital markets products, specifically Bonds, futures, repo, interest rate swap, credit default swap.
  • Notions of trading: PnL, risks, positions management
  • Notions of market risks: value at risk, stress tests
  • Notions of post trade: affirmation platform, straight- through-processing
  • Good knowledge of Murex tools (GOM, Technical architecture, End-of-day process, workflows / OSP, datamart reports, BSMT, RTBS…)
  • Good technical skills on SQL, Unix, Control-M / CFT, Jenkins / Ansible, ITRS / ELK
  • Experience in incident/problem management,
  • Good understanding of ITIL, certification is a plus.
  • Experience in DevSecOps and CI-CD
  • Good communication, interpersonal skills.
  • Analysis skills, high reactivity and results-oriented
  • Fluent in English. Fluent in French is a plus.

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