Sr. Consultant – Banking & Payments – Chicago or Charlotte
About the Team:
Working in Banking and Payments at Capco extends well beyond a traditional consulting role – we focus on developing talent within a supportive environment while simultaneously challenging tomorrow’s leaders to partner with our clients and shape the future of financial services. At Capco, we deliver innovative solutions that shape market-leading strategies through implementing advanced technology with modern methods. Our experience across the ecosystem of banking segments, products, customer experiences, and supporting infrastructure has strengthened our reputation for innovation within the industry. We partner with retail, commercial, and private banks with capabilities including but not limited to mortgage issuance, lending, treasury management, and payments.
The team offers our clients the support and guidance they need to compete in an industry that has and continues to experience rapid modernization and change. Whether our clients are seeking to enhance operational performance, accelerate change, or transform the customer experience, our goal is to help them emerge as industry leaders and meet or exceed their business goals.
About the Job:
As a Senior Consultant on the Banking and Payments team, you will work in a fast-paced team setting, alongside industry experts, to craft optimal strategies used to solve complex client problems. Your insights will influence actions taken by managers and executives, both proactively and in real-time problem-solving situations, within broad scale programs.
What You’ll Get to Do:
- Lead and support client discussions that center around sales, servicing and transacting processes across banking products and segments
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges related to business process or technology systems, including their implementation, administration or optimization
- Assist project teams in measuring current business or operational performance and forecasting improvements based on Capco’s recommendations
- Facilitate the collaboration and coordination between business and technology to deliver on client end-to-end objectives
- Work as part of team leveraging agile and modern software delivery techniques
- Produce insights, analyses, and recommendations to improve client business or operational performance, drive understanding of client issues and provide strategic guidance related to various financial products
- Build new solutions, toolkits, documents, and consulting approaches that can be applied across Capco’s Banking & Payments practice
What You’ll Bring with You:
- 5+ years of professional experience working in the financial services and/or management consulting industry required
- Broad financial services knowledge including, but not limited to: consumer banking, business banking, lending (mortgage and non-mortgage), risk/fraud/compliance, digital channels, payments (cards and non-cards), transactions processing, and operational management
- Strong analytical skill with respect to business management and problem solving
- Ability to effectively lead team members to ensure the completion of project deliverables with requisite quality and in a timely manner
- Ability to communicate in both written and verbal forms with confidence and clarity
- Ability to work well in cross-functional teams and understand large programs
- Advanced MS Excel and MS PowerPoint skills
- Agile experience is a plus
- Bachelor's degree required
You will join a company that supports and encourages an entrepreneurial spirit and independent thinking. Capco is not about organizational charts and management layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to Take the Next Step?
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.