ABOUT CAPCO 

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

 

ABOUT CAPCO HONG KONG

  • We are experts in banking, capital markets, wealth and asset management
  • We specialize in risk and compliance, regulatory transformation, digital transformation, data management & data analytics, business & finance transformation engagements, and IT transformation and change programs
  • We are committed to growing our business and hiring the best talent in the market
  • Our focus is on maintaining our agile and entrepreneurial culture

 

ABOUT BUSINESS ANALYST ROLE: As a Business Analyst, you are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. Assist management in resolving business issues in an effective and productive manner. Design, document and re-engineer business processes and publish business metrics results. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes.

 

RESPONSIBILITIES:

  • Performs analyses of the business goals, objectives and needs of the general business environment for appropriate Capco segment, division, group or line of business.
  • Performs research and analysis to support business operations and presents findings to manager or project leader
  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
  • Gather, define, and prioritize requirements of the project in close collaboration with the client
  • Write functional requirements
  • Perform business process gap analysis and manage requirement change
  • Guide the project team making the right choices to maximize project & customer success
  • Collaborate closely with technical teams to configure / optimize the customer experience

SKILL AND EXPERTISE:

  • University education and degree and strong academic record.
  • Interested in business and financial services
  • Excellent analytical, decision-making, problem-solving, interpersonal, team player, customer service, negotiation, conflict management and time management skills
  • Excellent written and verbal skills in English
  • Perseverance and pragmatism to solve complex problems

 

WHY CAPCO?  

We are expanding our business rapidly across Hong Kong and Asia. You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change.

We offer:

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm.  We warmly value diversity and inclusion and embrace our collective uniqueness – our culture is a strong, fresh, and invigorating difference from our competitors.

We offer highly competitive benefits, including medical, dental and vision insurance, a pension scheme, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees. 

 

READY TO TAKE THE NEXT STEP?

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant

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