Job Responsibilities

As a Technical Business Analyst, you work closely with our customers and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes. Typical responsibilities include:

  • Gather, define, and prioritize requirements of the project in close collaboration with the client in Agile environment
  • Write functional and technical requirements using use case specifications or user stories
  • Perform business process gap analysis and manage requirement change
  • As a consultant, add value by provide recommendations to the client
  • Collaborate closely with technical teams to configure / optimize the customer/user experience

Skills / Experience / Qualification

Types of experience & skills that we are looking for:

  • University education and degree (preferable business or IT related), and strong academic record
  • Minimum of 2-5 years of experience in a similar role
  • Minimum of 2-5 years of experience in a client facing position
  • Experience in Banking
  • Ability to read Java code and conduct code review
  • Strong business analyst experience within banking or consulting firms
  • Experience working in the Agile/scrum environment
  • Experience in requirements management and/or process modeling
  • Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall
  • Excellent written and verbal skills in English
  • Perseverance and pragmatism to solve complex problems
  • Ability to perform under pressure
  • Ability to work in a multicultural and international environment
  • Experienced in business processes and forms solutions
  • Experienced in requirement management tools such as Jira

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