Business Systems Analyst  

Capco – The Future. Now.

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. Experience Capco for yourself at

Let’s Talk About You

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Systems Analyst. 

Let’s Get Down To Business

We are looking for Business System Analyst to join our Digital Engineering team. This is a chance to join one of the fastest growing and exciting consultancies, with an opportunity to grow with the company as it expands. 

About The Role


  • Establish collaborative relationships with external and internal stakeholders.
  • Gather accurate requirements and create user stories.
  • Strategically and creatively think about how the consumer experience should work; translating a vision to processes and requirements.
  • Along with the Scrum Master, the BSA will manage the requirements backlog.

About You


It will be very useful if you have some or all of the following skills and experience:

  • Technical BSA experience. 
  • Understanding of Cloud based technologies such as CCaaS
  • Understanding of APIs and Swagger
  • Understanding of WSDLs and other legacy integration patterns
  • Agile
  • Jira, Confluence and Bitbucket
  • Ability to create user-stories, especially the technical components of the story
  • Ability to create and assist with test-case and test tools
  • Contact Center and IVR experience (nice to have)
  • ChatBOTs (nice to have)
  • Workforce management tools (nice to have)


Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.

Now Take the Next Step 

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.

Capco is well known for its thought leadership and client-centric model that distinguishes it from other consulting firms. Capco’s strong technology and digital knowledge base, it’s global experience of the Financial Service enables us to deliver projects from strategy through to delivery. We are committed to providing new areas of expertise from which our clients will greatly benefit.

We have:

  • Access to industry-focused talent globally
  • Ability to leverage best-of-breed, innovative products and solutions for complex architecture and large-scale transformation
  • Extended global geographic market reach
  • Ability to capitalize on our client footprint and deep domain expertise within financial services

For more information about Capco, visit

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. 


Apply for this Job

* Required