Canvas is bringing automation to the construction industry. Our mission is to leverage technology to empower current trade workers to be dramatically more productive and free from repetitive, physically taxing, and dangerous tasks. Our small but growing team has spent the past two years engineering and developing a brand new type of machine. Now, we are deploying on commercial job sites.  
 
We are a Series B startup, and this position will not only have a lot of impact on our processes but also on our culture. There is tremendous room for growth and we are looking for someone who is a strong communicator, flexible, accountable, inclusive, and eager to learn.  
We need a Customer Education Manager to help us build out a scalable training program for customer operators on the Canvas technology. In this role you will be in charge of improving our existing training program and developing new methods and materials. In addition to this, you will lead 2-3 training programs per quarter with Canvas customers. As Canvas scales, you will grow a team of trainers who will help keep materials up to date, continually improve training programs and run larger scale trainings. You will also work closely with the business team to influence the way we structure customer agreements as it relates to training. 

Who you are:

  • 4+ years work experience in a training or education type position
  • Excellent written and verbal communication skills
  • Ability to clearly communicate technical information to a non-technical audience
  • Experience creating and executing curriculums for training
  • Empathetic / relationship builder
  • Safety-minded
  • Ability to work across diverse backgrounds 
  • Ability to work a 6am - 2pm shift
  • Process-oriented
  • Visionary
  • Always looking for opportunities to improve efficiency
  • Skilled at cross-team collaboration
  • Experience developing safety programs and ensuring compliance with safety standards
  • Data driven
  • Preferably, comfort with some methods of generating and integrating visuals such as screen captures, gifs, photos, etc into training materials
  • Preferably, familiarity with curriculum management tools
  • Preferably, familiarity with the construction industry 
  • Preferably, a Spanish speaker 
  • If there are items under the “Who You Are” section that you are working towards or would like to pursue, we still encourage you to apply. Our promise is that a real person is reviewing your application when received.

What you’ll do:

  • Work directly with Canvas and customer trades workers to certify them as machine operators
  • Improve existing written and virtual materials that accompany operator training. Create missing materials.
  • Take existing training structures and formalize into a more standardized program
  • Ensure compliance with safety standards through training program
  • Work with other members of the Product Operations team to structure a re-training program for when new features are implemented on the Canvas machine
  • Develop systems for tracking and documenting training
  • Help operators build confidence and excitement in their new skillset
  • Work with support team to ensure a smooth transition between training and on-site machine operation
  • Find ways to improve predictability and efficacy of training program
  • Incorporate insights from site reports and operator debriefs to improve training
  • Communicate training results to the product team to drive improvements to the machine and user experience
  • Work with Business Development team to develop training initiatives that further customer success
  • Influence the way that customer contracts are setup with regards to training
  • Develop standardized templates for communicating technical information consistently
  • Develop metrics for evaluating training efficacy 
Why You Should Join Canvas:
  • Autonomy and support to grow into your career at a growing startup. 
  • Excellent benefits, including fully covered medical, vision, and dental
  • The ability to work in a sweet office in SF with some pretty cool robots
  • And of course the opportunity to work with some of the coolest people working on those robots in the Bay Area!
Safety
Safety at Canvas Construction is a top priority. We are committed to providing safe working conditions for all our employees. While not all employees are out in the field, we know how important it is to provide proper training, protocols and PPE to all employees. Upon hire all employees are provided with steel-toe boots and safety training in their professional settings. Additionally, employees are also expected to employ best practices to maintain safety and ensure that their workspaces are clear of potential dangers.

This role operates primarily in a work-room environment around moving mechanical parts and in conditions that include heat. Noise level may be loud at times. Someone in this role must be able to move objects weighing up to 60 lbs., and use abdominal and lower back muscles to provide support over time without fatigue. Additionally, this role requires constant movement and use of limbs inclusive of good manual dexterity to handle small parts, coordination and stamina. 

Being fully vaccinated against Covid19 is a condition of employment at Canvas.  We provide accommodations for religious or medical reasons.

Canvas is an Equal Opportunity Employer - we do not discriminate in hiring, promotions, or any other way on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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